ios app doesn't update pictures
dtbain
Registered Users Posts: 8 Big grins
I have the ios app.
On the smugmug site, I replaced a picture in gallery X with a new version.
That picture did NOT refresh on the app. I was stuck with the older version.
Even uninstalling and re-installing the app didn't solve the problem.
Please advice, and make it clearer in the app how to refresh.
On the smugmug site, I replaced a picture in gallery X with a new version.
That picture did NOT refresh on the app. I was stuck with the older version.
Even uninstalling and re-installing the app didn't solve the problem.
Please advice, and make it clearer in the app how to refresh.
0
Comments
When you delete the SmugMug app on iOS, iOS deletes all contents for the app. Nothing is retained. That means, when you reinstall the app, it'll download the current content from SmugMug.
If you didn't see any change after reinstalling the app, did you perhaps only view the thumbnail (where changes might not be apparent)? Try opening the full photo instead. It could also be that the replace hadn't finished processing yet.
Can you include a link to the specific photo you refer to?
What kind of changes did you make to the photo?
SmugMug Support Hero