folder / gallery thumbnails not updating

jchinjchin Registered Users Posts: 713 Major grins
edited September 21, 2015 in Bug Reporting
I've been trying to update 2 thumbnails (feature photo) of 2 galleries for the last 2 hours in my sandboxed new smugmug.
I've recropped and reselected the thumbnail.
Nothing happening.
Still showing the old thumbnail and the old crop.
:dunno
Johnny J. Chin ~ J. Chin Photography
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Comments

  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited September 20, 2015
    jchin wrote: »
    I've been trying to update 2 thumbnails (feature photo) of 2 galleries for the last 2 hours in my sandboxed new smugmug.
    I've recropped and reselected the thumbnail.
    Nothing happening.
    Still showing the old thumbnail and the old crop.
    ne_nau.gif
    Are you trying to show the thumb as the featured gallery/folder thumb?
    Thumbs are not used for any gallery or folder. Thumbs are only used in Smugmug style galleries and
    can only show cropped there. Cropped thumbs can not be used for a feature photo. The cropped
    thumb "Th" size link can be use in html.

    All other places they are typically called thumbs but they are actually full photo resized images.
    They show as squared in folders in grid 1x1 format because Smug uses the center part of the full
    photo. Look at a portrait photo and watch peoples heads get cut off because of that centering.
    There is a hack that will move the centering up for portrait photos.

    For a few on my featured photos I upload a special cropped 1x1 photo and place it in an unlisted
    gallery. I point to those for that special cropped photo to feature.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • jchinjchin Registered Users Posts: 713 Major grins
    edited September 20, 2015
    Allen wrote: »
    Are you trying to show the thumb as the featured gallery/folder thumb?
    Thumbs are not used for any gallery or folder. Thumbs are only used in Smugmug style galleries and
    can only show cropped there. Cropped thumbs can not be used for a feature photo. The cropped
    thumb "Th" size link can be use in html.

    All other places they are typically called thumbs but they are actually full photo resized images.
    They show as squared in folders in grid 1x1 format because Smug uses the center part of the full
    photo. Look at a portrait photo and watch peoples heads get cut off because of that centering.
    There is a hack that will move the centering up for portrait photos.

    For a few on my featured photos I upload a special cropped 1x1 photo and place it in an unlisted
    gallery. I point to those for that special cropped photo to feature.


    Can you explain in detail how you did that?
    I need to do that.
    Brides and grooms don't like having their heads cut off in their gallery feature photos.
    It was fine under the old smugmug, but the new sandbox preview, they are cutting heads.
    ne_nau.gif why Smugmug decided to go this way with the new design is beyond me; it is like going back to when Smugmug first started.
    Johnny J. Chin ~ J. Chin Photography
    FacebookFlickrSmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
  • pbandjpbandj Registered Users Posts: 237 Major grins
    edited September 20, 2015
    jchin wrote: »
    Can you explain in detail how you did that?
    I need to do that.
    Brides and grooms don't like having their heads cut off in their gallery feature photos.
    It was fine under the old smugmug, but the new sandbox preview, they are cutting heads.
    ne_nau.gif why Smugmug decided to go this way with the new design is beyond me; it is like going back to when Smugmug first started.

    I agree...In old Smug I was careful to crop my thumbnails so they looked good in a square aspect ratio, since I chose to use square thumbnails and the same crop was used in all of the feature images. It's very frustrating to have to go into my galleries and choose different feature images now because new Smugmug doesn't use the square crops.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited September 20, 2015
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • jchinjchin Registered Users Posts: 713 Major grins
    edited September 21, 2015
    Allen wrote: »


    AWESOME! I will try this! Thank you!
    clap.gifclapclap.gif
    Johnny J. Chin ~ J. Chin Photography
    FacebookFlickrSmugMug
    SmugMug referral coupon code: ix3uDyfBU6xXs
    (use this for a discount off your SmugMug subscription)
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