Video - Refresh to "Preview photo" after playing instead of "black screen"?

BluegrassBluegrass Registered Users Posts: 31 Big grins
edited October 2, 2015 in SmugMug Support
Hi -

Before my video is run the first time it displays the "preview photo" that I uploaded.

After the video has been run it shows a "black screen" with an arrow to play it again.

Question:
=====
Does anyone know how to either:
.
1. Display the preview photo after the video has been run?
.
or 2. Refresh the page after the video has been run?

Comments

  • tomnovytomnovy Registered Users Posts: 1,102 SmugMug Employee
    edited September 29, 2015
    Hi Bluegrass,

    Could you please send us a link to your video?
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://customsmug.com/
  • BluegrassBluegrass Registered Users Posts: 31 Big grins
    edited September 29, 2015
    tomnovy wrote: »
    Hi Bluegrass,

    Could you please send us a link to your video?

    Hi, Tom.

    The link to the video is:
    http://www.pearlbluegrass.com/organize/NEWSmugMug-Files/NEWMap/PHOTOS-Map/i-Jz434dL

    The page where I added the video is:
    http://www.pearlbluegrass.com/NEWSmugMug-Files/NEWMap/PAGE-Map/n-F5QpT7
  • tomnovytomnovy Registered Users Posts: 1,102 SmugMug Employee
    edited September 30, 2015
    Bluegrass,

    Thanks for this. Your video does show the main image preview image that you have assigned to your video - see my screenshot:

    http://take.ms/oQIAA

    There is an overlay on top of that image to make the icon stand out and obvious to your visitors.
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://customsmug.com/
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited September 30, 2015
    tomnovy wrote: »
    ...
    There is an overlay on top of that image to make the icon stand out and obvious to your visitors.
    Is there a way to increase the transparency of the video finished overlay? In a gallery video it's flash so can't get to
    the class name of the overlay.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • tomnovytomnovy Registered Users Posts: 1,102 SmugMug Employee
    edited September 30, 2015
    Allen,

    Not at the moment. But this may change in the near future - when we release the new version of our Video Player.
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://customsmug.com/
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited September 30, 2015
    tomnovy wrote: »
    Allen,

    Not at the moment. But this may change in the near future - when we release the new version of our Video Player.
    Thanks.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • BluegrassBluegrass Registered Users Posts: 31 Big grins
    edited September 30, 2015
    tomnovy wrote: »
    Bluegrass,

    Thanks for this. Your video does show the main image preview image that you have assigned to your video - see my screenshot:

    http://take.ms/oQIAA

    There is an overlay on top of that image to make the icon stand out and obvious to your visitors.

    Hi, Tom. Thank you for your reply, but I don't see why an overlay is needed because before the video is run the first time it starts out with a very obvious "arrow" on the nice color opening shot. This was true even before I added the preview image, but I added that because I was trying to solve the problem of the final "black screen".

    Do you see what I mean by looking at the attached screen shot of the video before it is played the first time?

    If it's not possible to just end with the same screen you start out with (no black overlay) - then do you know of a way to "refresh" the browser after the video runs so it goes back to the way it initially looked?
  • tomnovytomnovy Registered Users Posts: 1,102 SmugMug Employee
    edited October 2, 2015
    Bluegrass,

    Unfortunately there is no possibility to remove the faded colour that appears over the video at the end of the clip:

    http://take.ms/WHD2W
    SmugMug Support Hero | Customizer | My SmugMug site - http://www.photom.me | Customization Portal - https://customsmug.com/
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