Can;t upload, says not signed in.

sameoldsamsameoldsam Registered Users Posts: 33 Big grins
edited October 15, 2015 in SmugMug Support
I've rebooted browser, signed in and out and back in again but I can't upload clients photos. says I'm not signed in.:wink

Comments

  • annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited October 15, 2015
    Kathy, sorry to hear you're having problems with this! Let me explain: this usually happens if your browser isn't set to accept third party cookies, so please make sure that it does. Then clear the cookies (specifically the SmugMug and your domain cookies), close the browser, restart it and log into SmugMug from www.smugmug.com. This should solve the issue.

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
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