annnna8888Registered Users, Super ModeratorsPosts: 936SmugMug Employee
edited October 15, 2015
Kathy, sorry to hear you're having problems with this! Let me explain: this usually happens if your browser isn't set to accept third party cookies, so please make sure that it does. Then clear the cookies (specifically the SmugMug and your domain cookies), close the browser, restart it and log into SmugMug from www.smugmug.com. This should solve the issue.
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Ana
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