Smug mug's godaddy does not work well

antibiotic

YOUR WEB SITE STATED THAT IF I PURCHASED A DOMAIN FROM YOUR GODADDY THAT EVERYTHING WOULD BE SET UP, BUT IT DOES NOT DO THAT, I AM LOSING CUSTOMERS, I SHOULD JUST GO BACK TO MY PREVIOUS , YOU ONLINE HELP COULD NOT HELP ME SET IT UP!





Chat transcript


First Name:
Last Name:
Email - Please give us the address on your account or order



Anthony Fri, 03/18/16 04:51:50 pm America/New_York

Hi Cannon Images. How may I help you?




Cannon Images 04:53:57 pm

Hi, I just bought a web address from GoDaddy like it was suggested, and it won't load me into the search engine ,, or it won't let me "verify" my account




Anthony 04:54:37 pm

Load you into the search engine, what do you mean by that?




Cannon Images 04:54:54 pm

google veification
that people can look up your web site
i have the number to enter but won't accept my google password




Anthony 04:56:56 pm

I'm not sure, let me see what I can find out.




Cannon Images 04:57:57 pm

on account settings, verify your site




Anthony 04:59:03 pm

Are you referring to the verify site ownership on this page https://secure.smugmug.com/settings/?nick=CANNONIMAGES#section=search




Cannon Images 04:59:44 pm

yes




Anthony 05:00:34 pm

Did you follow the instructions on this page http://help.smugmug.com/customer/portal/articles/1256898




Cannon Images 05:02:24 pm

it keeps telling me I failed




Anthony 05:04:29 pm

Let me see what I can find out.




Cannon Images 05:05:11 pm

google-site-verification: google7aea56ba229e503b.html i tried entering




Anthony 05:05:56 pm

Are you changing the DNS settings in GoDaddy?




Cannon Images 05:06:35 pm

yes
no, just verification




Anthony 05:08:40 pm

Try adding a TXT record and point it to what google tells you to point it to. It would look something like this. https://d1ro8r1rbfn3jf.cloudfront.net/ms_51306/he8DEPBq2mE5V84h1X70qVbNDWljms/Hover%2B-%2BManage%2BDomain%2BDns%2B2016-03-18%2B14-06-16.jpg?Expires=1458421646&Signature=Y7gUECG-AuJuBSI7IJ~ooRc97cEG~rhnPYrco-buUIXTiQsE5Fp6MzxjngEW~bO2UACQx-0WM~kidQ0YKxVdmiud335UImtrgvzzPIa1RrO-mzABhYO0f7dRk5Tw6tT8waw8~hq4NPpr2FtQuE-SgdpEMSBxs8HZSK-5D7wMrmo6xy0hcLGnsq~o-MVRpwH70~RcBYIsVDpUyrlVjSmVH-rTW64QVvy~Q0PXLVKJ4Ayfp3fEsVJCcN2JeG5Jdq4RxJrbWfFnAkpzM2KaHC1tgsnK6~Vklky9PTmUlXcE-WFHv6aa3ve5ZHU17h-NVcw7UaPSC6V7TBLj6w6hklj9XA__&Key-Pair-Id=APKAJHEJJBIZWFB73RSA




Cannon Images 05:09:58 pm

where do i get it, I am on smumug's godaddy




Anthony 05:11:50 pm

You would get it from google webmaster tools.




Cannon Images 05:16:28 pm

i don't know where to go




Anthony 05:17:31 pm

I'm not that familiar with webmaster tools. Let me see what I can find out.




Cannon Images 05:20:14 pm

it says on smug mug to verify ownership, i bought it from your go daddy web site because it said it would set all up for me
in discovery then, search, then you are suppose to verify ownership to get found on searches on the web




Anthony 05:23:24 pm

Ok this is what I was given. http://take.ms/5GXUs and https://slack-redir.net/link?url=https%3A%2F%2Fsupport.google.com%2Fwebmasters%2Fanswer%2F35179%3Fhl%3Den&v=3




Cannon Images 05:27:50 pm

are you my domain provider?




Anthony 05:28:14 pm

No that would be GoDaddy.



Duration: 43m 59s

Hikin' Mike

Verifying your Google Account has nothing to do with the ability of people finding you in the search engines.

AceCo55

I just had a similar problem verifying my site (as Mike says this has nothing to do with finding your site. I just wanted to verify my site in order to get access to Google webmaster keywords)

My problem was trying to login to "Godaddy"
We eventually realised we should have trying to login to "Smugmug Domains powered by Godaddy" !!!!!!!!!!!!!!!!
http://smugdomains.smugmug.com/

This is apparently different from "Godaddy"
Maybe you are in the same position that I was?

antibiotic

AceCo55 wrote: »

I just had a similar problem verifying my site (as Mike says this has nothing to do with finding your site. I just wanted to verify my site in order to get access to Google webmaster keywords)

My problem was trying to login to "Godaddy"
We eventually realised we should have trying to login to "Smugmug Domains powered by Godaddy" !!!!!!!!!!!!!!!!
http://smugdomains.smugmug.com/

This is apparently different from "Godaddy"
Maybe you are in the same position that I was?

yes, yet i thought it was stated if you bought it through them they would get you noticed on the web contrary to which was stated by the other quote. I don't know, the real godaddy is better?

denisegoldberg

antibiotic wrote: »

yes, yet i thought it was stated if you bought it through them they would get you noticed on the web contrary to which was stated by the other quote. I don't know, the real godaddy is better?

Yes, you should go through all of the recommended steps to get noticed by search engines, but I don't believe the registrar you use makes any difference in findability - it's the content of your site that matters.

--- Denise

antibiotic

Hikin' Mike wrote: »

Verifying your Google Account has nothing to do with the ability of people finding you in the search engines.

I will have to read your help hints on your page mike, thank you