Unable to add spacers or titles (text) to my page

danceswithwolvesdanceswithwolves Registered Users Posts: 3 Beginner grinner
edited April 19, 2016 in Bug Reporting
It's been acting all strangely these 2 days.........everytime I try to drag and drop a new spacer above or below an existing block, it simply vanishes. Likewise for title blocks. I also tried on other browsers, cleared my cache but nothing seems to be working. :(

When I created a fresh test page, everything worked fine. Does that mean I have to redo my current page altogether??? I have previously already placed more than 70 various design blocks and structures there.

Comments

  • TeachTeach Registered Users Posts: 320 Major grins
    edited April 19, 2016
    Can you please email us at help@smugmug.com from the email address on file for your account so we can take a look at your site and do some troubleshooting please?
    Heather
    SmugMug Support Hero
  • danceswithwolvesdanceswithwolves Registered Users Posts: 3 Beginner grinner
    edited April 19, 2016
    Hi Heather, thanks for your prompt reply. Need I provide my site URL in the email as well?
  • TeachTeach Registered Users Posts: 320 Major grins
    edited April 19, 2016
    If you email us from the email address on your SmugMug account we will be able to find your account and won't need the site URL but feel free to include it in your message just to be safe.
    Heather
    SmugMug Support Hero
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