Keywords missing

ManyQuestionsManyQuestions Registered Users Posts: 1 Beginner grinner
edited June 16, 2016 in Bug Reporting
Is there a problem going on w/ keywords not showing? I'm a new SmugMug user. I drag & drop photos from Finder to my SM galleries after exporting from LR (including metadata). Last week, all my LR keywords showed up on the images I dropped into my SM gallery. Today they are gone. AND..when I go back and look at those I loaded last week the keywords are gone. Is there something flaky today? Or did I inadvertently change something?


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    leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited June 16, 2016
    Hi ManyQuestions,
    Keywords that were embedded into the photos or added once on SmugMug should always be remembered. Would you be able to send me a link to your site (either as a reply here or send me a private message) and we can dig deeper? Also, you can always email our Customer Support Heroes 24/7/365 at help AT smugmug DOT com.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
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