Long domain name

Thrasher493Thrasher493 Registered Users Posts: 1 Beginner grinner
edited July 7, 2016 in SmugMug Support
I have a customer that has a long domain name. When she set up the SmugMug account 4 letter on the end of the actual name (prior to the .com suffix) were cut off. I have attempted to change this in the Account Settings without success. Is there a limted length on the domaion name SmugMug will accept?
Mark

Comments

  • McKsauceMcKsauce Registered Users Posts: 51 Big grins
    edited July 7, 2016
    Hi Mark,

    At this time, SmugMug allows any valid custom domain length, which by standards are up to 253 characters long and up to 63-character-long segments (separated by ".").

    Please feel free to write into the SmugMug help desk via help@smugmug.com anytime. Our Support Heroes can help troubleshoot if your customer's domain name falls within our limit and you're still experiencing issues. Please be sure to include the full domain name, registration company and a link to the SmugMug account.

    Have a nice summer.
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    SmugMug Support Hero -

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