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Need proper flexibility seeing digital and prints together

gschlactgschlact Registered Users Posts: 56 Big grins
edited September 11, 2016 in SmugMug Pro Sales Support
In this digital age, we need much more flexibility and control for SELLING combinations of prints and digital together. This may be more true for sports or event photogs selling to many people without direct communication. Unfortunately, I hear other sites for hosting and selling are a leading to do much of the following.....

Not sure whether For Smugmug pro accounts have the following capabilities yet:

.. Are one time use coupons yet able to be implemented controlled by email address during checkout?

.. Are one time use packages yet able to be implemented controlled by email address during checkout?

.. Are digital downloads yet able to be included in packages and or coupons?

.. Looking to / how to give free digital download of specific size with print purchase of minimum specified size. And able to do it at same time? (is this a package?)

.. Or buy one get one on the digital purchases only? Or Print only? (coupon?)

.. Or buy any print, get X digital any downloads (package?) (but would want to control this like a coupon)

.. Also, is there anyway to structure a package such that if they spend $X, they get free Y(s) (specifying digital files, or prints, or $ credit for future purchase. )

gschlact
Guy

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    owilliamsowilliams Registered Users Posts: 87 Big grins
    edited September 11, 2016
    .. Are one time use coupons yet able to be implemented controlled by email address during checkout?
    yes! With the Business level account, you can create coupons and set the limit to the number of uses for the coupon.

    http://help.smugmug.com/customer/portal/articles/93347

    .. Are one time use packages yet able to be implemented controlled by email address during checkout?
    Unfortunately, no - packages do not have usage limits at this time.

    http://help.smugmug.com/customer/portal/articles/93348

    .. Are digital downloads yet able to be included in packages and or coupons?
    Sorry but downloads cannot be included with packages at this time.

    .. Looking to / how to give free digital download of specific size with print purchase of minimum specified size. And able to do it at same time? (is this a package?)
    Sorry but free downloads cannot be included with print purchases. You would need to send that out to your customers after they place the print orders.

    .. Or buy one get one on the digital purchases only? Or Print only? (coupon?)
    You can create a coupon to give a guest the cost of the 2nd download with the minimum purchase price of the first. Unfortunately, this coupon type is not designed to be limited to just downloads so guests might use it for prints instead of downloads.

    .. Or buy any print, get X digital any downloads (package?) (but would want to control this like a coupon)
    Similarly to above, this is not available since packages cannot include downloads.

    .. Also, is there anyway to structure a package such that if they spend $X, they get free Y(s) (specifying digital files, or prints, or $ credit for future purchase. )
    not with a package but with a coupon - with that, you can set a minimum purchase price and then set the coupon for whatever you want.

    I'm sorry that I could not be of more help with what you were asking for. I might suggest that you put in a feature request here:

    http://feedback.smugmug.com/forums/17723-smugmug

    Best,
    -Oliver
    SM Support
    help@smugmug.com
    SmugMug Support Hero
    http://help.smugmug.com
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