Metal print problems

JMontes

If we have print issues, who do we contact? I know we have two print houses, do we go to them direct? I paid a lot of money for a satin metal print, and it came out extremely dark and is unsellable. The paper prints were perfect, so I know it wasn't the starting image.

tomnovy

Hey there. Just contact our Support Heroes - they will be able to help you.

Use this contact form to send them a message:
http://help.smugmug.com/customer/portal/emails/new

JMontes

tomnovy wrote: »

Hey there. Just contact our Support Heroes - they will be able to help you.

Use this contact form to send them a message:
http://help.smugmug.com/customer/portal/emails/new

Thank you!