Stats go back only 12 months?

sierra2112

I just recently found out from SM support that photo view stats only go back twelve months. I could have sworn I had done stat summaries back longer than 12 months before, but maybe not. In any case, why is this limited to twelve months? There is really no good reason why stats would not be kept for the duration of a user's account, especially for paid users like me. I left Flickr because I kept running into small things that were not properly thought out...this is making me think of moving again.

tomnovy

Hey Sierra2112,

In the old version of SmugMug { few years ago } stats have been available for longer period of time than 12 months. Decision has been made to cap it to 12 months - because this is what most users have been using/requiring.

You can still get stats for more than 1 year - just add Google Analytics or StatCounters which both are free and can give you even more in-depth stats for your site.

sierra2112

It's moves like this that are convincing me that no on-line platform can really be expected to work for me over time. As each site matures they do stupid things that piss people off and then they move on.

I can't go back and get that data no by adding Google Analytics now! If SM is not offering it now then it is gone. This change does not make any sense -- it takes no space to save that kind of data. And no "user" is going to say "please limit me to 12 months".

leftquark

The way Stats has been implemented for years on SmugMug has some limitations that required us to cap them to 12 months, however we have an overhaul that we'd like to do in the future that might allow us to store stars for longer. We're currently working on some Other features that we're excited to release and I have no estimate on when we would get to overhauling stars. It it is something we have in our sights