Background slideshow still blurry

[Deleted User][Deleted User] Beginner grinnerAnsbachPosts: 0 Big grins

Hi support team!
After introduction of new picture sizes, the background slideshow is still blurry (on a screen with 1920 x 1200 pixels). The slideshow does not use more than x3-versions of a photo, even if the gallery setting allows the original version. See: http://berndhartenberger.smugmug.com
Many thanks for your reply.
Bernd

Comments

  • owilliamsowilliams Registered Users Posts: 87 Big grins

    Hi Bernd,

    I've had a look at your homepage and I am seeing clear images there. I've compared them to the originals and they look good to my eye. Could you please try fully shutting down and restarting your web browser to see if that helps? This can often help to pull in the mot recent information. If the issues persist, please take some screenshots (something comparing the blurry images to the clear ones) and include them here so that we can get a better idea of what the issue looks like.

    -Oliver
    SmugMug Support

    SmugMug Support Hero
    http://help.smugmug.com
  • [Deleted User][Deleted User] Beginner grinner AnsbachPosts: 0 Big grins

    Hi Oliver!
    As you can see on the cropped screenshot, the photo of the background slideshow is pretty blurry. The reason for that is that the X3-version of the photo is 1600px x 681px, scaled to 2563px × 1091px. If the slideshow would load the X5-version, it should be fine.
    Cheers.

  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins

    It looks like the Background Slideshow is being limited to X3 sizes. I'll check with the Engineering team and report back.

    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
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