Dgrin and SmugMug are very slow!

travelways

Hi,

I know I have a very bad and slow internet connection, and this is mostly every day after 8-9 o'clock in the morning.

Before this time I am able to download/upload photos from my galleries, see what others have posted on Dgrin and post links, etc.

After the time I mentioned, it's over. I made a total mess the other day in the "Alphabet" challenge because I simply couldn't see what has been posted before...

Surprisingly, I am able to work on picmonkey, zazzle or finearamerica, which are sites using a lot of images and features that normally would be slow down a lot the working process - they DON'T.

• Unfortunately, I can only work with images that I have previously downloaded to my desktop or, go to my external hard drives, which is time consuming...

I'm not able to download my images from the smugmug gallery - I cannot even see them...

Is there something that can be done?

Thanks

denisegoldberg

From the help page Upload photos faster:

To get a feel for how fast your connection is to SmugMug for downloading and uploading, click here to run a free speed test. Just click the yellow pyramid (San Jose, CA) to start the test.

Here's the link to the speed test - http://upload.smugmug.com/test/line-quality/.

If it were me, I would run the speed test and I would contact the smugmug help desk with the results and to find out if they have any suggestions.

I don't see a slow down from my computer but I have a very fast internet connection.

travelways

Thank you Denise.

Yeah... the inconvenience of traveling...

I did the test. It is probably OK, but I don't really know how to interpret it...

http://netgauge.ookla.com/share/626254939.png

denisegoldberg

@travelways said:

I did the test. It is probably OK, but I don't really know how to interpret it...

http://netgauge.ookla.com/share/626254939.png

That's why I suggested that you contact the help desk.

The line speed you are showing is very very slow (but you already knew that).

Do you have access to an internet cafe with a better speed? Or perhaps some kind of business center?

travelways

I can do things on the other heavy sites that I mentioned though... not at fast speed of course, but I can. While here is just impossible.

internet cafe of other like this are out of question with bringing my computer there... well, in 10 days we'll leave this place and hopefully I'll have a better luck...

Thank you again.