What is happening here ?

Antonio Correia

Please, it looks some of my images are gone.
Have I done anything wrong ?
What shall I do ?
Thank you.

denisegoldberg

I can't tell you what is going on but it looks like your images are fine. I just went to the Folios page on your site and I am seeing a combination of text and images, nothing missing.

Antonio Correia

Thank you.
Why can't I see them, then ?

Antonio Correia

Bump !

Antonio Correia

I can't see the photos.
What am I supposed to do, please ?
Thank you !

denisegoldberg

You could try contacting the help desk directly - http://help.smugmug.com/customer/portal/emails/new.

leftquark

As denise mentioned, everything looks good here and I can see everything there. Could you provide a link to the exact page that's showing that way so I can look a little more accurately?

Antonio Correia

Thank you.
I noticed that if I move the files to another folder, I can see them.
I will do that and erase the folder responsable for the issue. Everything will be settled then.
Any way the main folder: http://www.antoniocorreia.com/organize/Unlisted/MESS

leftquark

It's because the galleries the photos are inside is set to Private. Only you as the owner can see them, so they can't be displayed anywhere else. If you set them to Unlisted they should work and explains why moving them to a different gallery works (the other gallery isn't private).

Antonio Correia

I may be wrong but I think that is not possible.
Just because I am the owner of the gallery and even in private, I would be able to see it.
I may have misunderstood you...

Hero Amanda

Hi Antonio,

We'd be happy to help you with this more, but we will need to get more details from you. Please email the Heroes at help@smugmug.com.