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Profile Photo not showing up on website.

devildogz0311devildogz0311 Registered Users Posts: 16 Big grins
edited May 4, 2017 in SmugMug Support

I added an about me on my website, and I added Profile to my page, and turned on "Profile Photo". It shows up on my preview, and even after I publish it, the picture shows up when I am logged in. But if I try to view the page while i'm not logged in, then the picture disappears.

When i try to view it logged out:

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    leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins

    My initial suspicion, before diving in, was that you picked a photo from a gallery that was set to Private (Only Me). When I dove into the photo you selected as your Profile Photo I confirmed that was the case. Since your profile photo is from a photo only visible to you, logged out visitors will not be able to see it. You can copy it (open it in the lightbox and choose Duplicate) and then move the duplicate to a new gallery that isn't Private, re-upload it to a non-Private gallery, or change the Visibility settings of the gallery to be Public or Unlisted.

    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
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    devildogz0311devildogz0311 Registered Users Posts: 16 Big grins

    Thanks for the quick reply!

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