Seem to have "lost" all my images in organiser

KarinaExPhanfare

Hi

I havent made any changes the past few weeks as I have mostly been working on getting everything into its original order (and am baffled as to why the order keeps changing all by itself).

The past few days when I have entered the organiser view this is all I get

and if I then click "done" in the organiser and go back out to my main site page - for any folder - this os all I see

I havent changed any privacy settings - the majority is all set to private at the moment while I work on it all. But surely that shouldnt be affecting what I see in the organiser screen ?

herojosie

Hi Karina,

Can you write into us at help@smugmug.com from the email address tied to your site? Then we can take a look into what is happening here.

Thanks!

KarinaExPhanfare

Will do - thanks Josie

MikeLaurel

Did you get an answer?

I'm wondering if your galleries have the original photos or if you collected them from other galleries? I've sent a few "why can't I see this" or "why can I see this" emails to SmugMug support.

KarinaExPhanfare

Yes the support team worked it out. Silly caching problem.

I have no "collected" galleries as I deleted them all and reuploaded them as originals - as the collected business was far too much for me to keep track of.