Customising file download email?

Chris H

Does anyone know if it is possible to customise the download email smugmug sends to recipients when they request to download a gallery. I love the fact I can tell my clients that they can download their photos directly from the gallery (with password) as it:

a) sends them to my site so they can see the photos for the first time at their best.
b) nicely integrates the download experience with my customised website.

All this is let down however by them receiving an email from Smugmug with Smugmug branding all over it. Surely this should be customisable also so it looks like the email comes from me directly with my branding?

leftquark

There is currently no way to customize these emails. It's a popular request on our Feedback Forums (http://feedback.smugmug.com/forums/17723-smugmug/suggestions/379654-customer-email-branding-for-pros) but we are currently focused on other features we're excited to bring to all of you.

Chris H

Thanks for the quick response.

I can send myself a download link and then send this on to the client from my own email for full galleries or individual images. But I don't seem to be able to do the same for multiple images in the same gallery (say for instance a client wants to buy 10 out of 30 in the gallery). Is this being looked into also?

Teach

Chris,

The whole process of email branding for downloads and orders is on our radar but we are focused on other features at this time.