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AllenAllen Registered Users Posts: 10,011 Major grins
edited September 4, 2017 in SmugMug Support

Did Smug turn off "comments" being seen by the public? On my site I only see them when logged in.
http://www.photosbyat.com/Guestbook

Also, not one comment has any date?

Al - Just a volunteer here having fun
My Website index | My Blog

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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee

    Allen, It looks like the source of your comments in the guest book page is coming from a gallery that is private. Private is for your eyes only and that includes the comments. I don't want to reveal the link here in a public forum but email us if you need it.

    --Doc

    SmugMug Support Hero
    http://help.smugmug.com
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    AllenAllen Registered Users Posts: 10,011 Major grins
    edited September 4, 2017

    The comments were brought over from the old Smug Guestbook. Plus a couple were added on NewSmug.
    How would "private" apply?

    The new Guestbook is using a "page".
    Just found an old version of my guestbook that was using a gallery page. It was set to private. Changed it to unlisted and the comments now show. Is there anyway to transfer the comments to the new guestbook "page" so I can delete the old "gallery"? It is now using a page.
    Old gallery not needed anymore except I guess for comments.
    http://www.photosbyat.com/Other/WebPage/Guest-Book/n-VWP7v/

    Al - Just a volunteer here having fun
    My Website index | My Blog
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    docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee

    Allen, The comments go with the gallery and I am not aware of any way to transfer them. The gallery you found was the one I was referring to.

    SmugMug Support Hero
    http://help.smugmug.com
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    denisegoldbergdenisegoldberg Administrators Posts: 14,238 moderator
    edited September 5, 2017

    Wasn't there a tool to transfer the comments at one point early in the new smug days?

    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
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    JenuineJenuine Registered Users Posts: 155 SmugMug Employee

    There isn't a tool to accomplish a "move", but you can drag and drop a Comments content block to the new Page within the Customizer and then select the source as the Gallery that contains the comments. This will allow the comments to display on the Page. Note: don't delete the Gallery though as the comments will then disappear. They are appearing "virtually" with this method.

    Jen
    SmugMug Support Hero
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