Smugmug payments

rayaverarayavera Registered Users Posts: 10 Big grins

I have a basic plan. My credit card is charged without my yearly approval. They just do it. I would like to change that so they ask before charging. Is that possible. I've looked but can't find a way to change.
Thanks
Ray

Comments

  • mrneutronmrneutron Registered Users Posts: 214 Major grins

    Hi Ray,

    Subscription renewals are billed automatically as explained in our Terms & Conditions of Use you agreed to during the sign-up process:
    https://www.smugmug.com/about/terms/ (Section B; 4. Term and Automatic Renewal)

    We assume you want to preserve your memories so the default is to auto renew your account.

    You can always check your renewal date in your account settings.
    Account settings>me>subscription>your next renewal

    Then set a reminder in your calendar to cancel your account before it renews if that's what you'd like.

    Andy K
    SmugMug Support Hero
    help.smugmug.com
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