Contact Re Image

photomadnz

If a customer is on a particular image and they wish to contact me about that image, is there a way to have a "contact about this image" on each photo. This will then send a link to me so I know its the correct photo? Thanks in advance..

leftquark

The standard contact form (found in the Menu content block) will let you know which page/photo they were on when they clicked the contact link. It works better when using SmugMug style, since you'll know which specific image -- whereas the collage galleries are harder to tell what photo they were looking at.

photomadnz

MIne doesnt give me any info as to where it came from. Seems like a fairly basic need thats missing....
Ive got a potential client that want to enquire about the use of an image they have to copy and paste the link. Why cant they just hit an enquire button which send me hyperlink for that image?

Jenuine

The Business level subscription allows a client to select a "favorite" and it places the image into a Gallery where you can see the specific image in question. This is the feature, http://help.smugmug.com/customer/portal/articles/83125?b_id=1644. If using one of the other subscriptions, then that feature isn't available.

You can suggest this as feature request on our User Voice page:

http://feedback.smugmug.com/forums/17723-smugmug

That is where our Product Managers look to see what things are important to our site owners and helps in setting direction for the future products.

leftquark

Do you not see this information in the comment email?

photomadnz

Thanks. They dont want to necessarily add a comment. They wish to contact me about using a particular image commercially but there no where for a direct 'enquire about this image' scenario....

leftquark

Sorry, I meant to use the Contact Form email, not the comment email. Had a brain fart when I pasted the screenshot.

If a user fills out the contact form it displays the Gallery they were on, but not the image they were looking at within the gallery, assuming it was a SmugMug style gallery. If we updated that to be the link to the image they were on within the gallery, it could work for you. But this wouldn't work for any other gallery style. In that case you'd want an inquire about this photo button. In that case, yes, this is a feature request. I see you also submitted it on our Feedback Forums.