New cart issues

RKnechtRKnecht Registered Users Posts: 366 Major grins
in SmugMug Pro Sales Support

So, we have a fancy new cart and I can no longer sell mugs because the "disable crop" option is no longer available. Why do we "fix" things that are not broken? I am getting beyond frustrated by these changes. I am paying for a Pro account and have had to out source 15 items I used to be able to sell via my cart. I now have to use BAY ROES or EZPrints directly to place orders. Can you please tell me why I have a Pro account again?

A few Nikon bodies and some fast Nikon glass

www.richknechtphotography.com

Comments

  • ShinryaShinrya Registered Users Posts: 197 Major grins

    Is there a chance this could just be a small bug? Have you tired reporting it to SM?

    Overall, I think the new cart is a very welcome update. It's cleaner, simpler and much more modern looking.

    www.peterstewartphotography.com

    Follow me on:
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  • Chasing DaylightChasing Daylight Registered Users Posts: 65 Big grins

    The 'no crop' option is not available in the new cart. Please write to us at help@smugmug.com and we can provide your feedback on that feature to our teams. :)

    Kelly | SmugMug Support Specialist
  • JSS44JSS44 Registered Users Posts: 46 Big grins

    I, too, would like to disable the crop option the shopping cart. Also, is it no longer possible to include our own logo/account name somewhere on the cart page? I have my account set up to do so, but I don't see it on the new cart.

    http://www.foundviewgallery.com
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