Valid email addresses entered for download requests being rejected.
KarlAtty
Registered Users Posts: 5 Big grins
Valid email addresses entered for download requests being rejected.even tho ok. Is this temporary?
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Sometimes it happens to my clients when they copy/paste their email into space. In this way, by trying personally, I saw that you create an empty (unwanted) space on the left of the first letter. In your case, before the "a". Does this problem always happen to you, even if you write manually the email?
sebastian
wedding and portrait photographer in italy | facebook | instagram
I tried...in this case try to contact the support.
sebastian
wedding and portrait photographer in italy | facebook | instagram
We identified an issue with gallery downloads and have been working to fix it. They should be fixed shortly. You can check https://status.smugmug.com to keep updated
Former SmugMug Product Team
aaron AT aaronmphotography DOT com
Website: http://www.aaronmphotography.com
My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations