Why does Smugmug cut off the top part of my photos when I zoom in?

davevdavev Registered Users Posts: 3,118 Major grins
edited November 28, 2018 in SmugMug Support

It does happen with all my photos, but it does with most of them.
It's been doing this for years.

Right now, I'm using a 2017, 27" iMac with the latest iOS and most recent Safari browser.

https://www.youtube.com/watch?v=7Y--fzdH2sc&list=UUmFUoNHBjKZ3N12mXT02EWw&index=2

dave.

Basking in the shadows of yesterday's triumphs'.

Comments

  • denisegoldbergdenisegoldberg Administrators Posts: 14,383 moderator

    Interesting. I can easily see it with portrait-mode photos on my site. Here's one - https://www.denisegoldberg.com/Outdoor-beauty/Parker-River-and-2018/i-Kd43FDj/A. Selecting a larger size than fits in the browser window cuts off the top of the photo.

  • davevdavev Registered Users Posts: 3,118 Major grins
    edited November 28, 2018

    I brought this up years ago, I believe the answer was to use Firefox. (at that time)

    So years later, it still doesn't work right, at least with Safari.
    Flickr and Pbase have no issues with the resize, for me, this only happens on Smugmug.

    dave.

    Basking in the shadows of yesterday's triumphs'.
  • denisegoldbergdenisegoldberg Administrators Posts: 14,383 moderator

    It happens for me on Chrome, Edge, and Firefox.

  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited November 29, 2018

    Reported this back in July.
    https://dgrin.com/discussion/263848/lightbox-larger-then-fill-size-not-positioned-correctly-for-portrait-photos

    EDIT:
    In the link I posted a fix to this. Might try it.
    Added this rule to "all galleries" CSS and looks like fixes it so far.
    .sm-lightbox .sm-lightbox-image {bottom:auto}

    Al - Just a volunteer here having fun
    My Website index | My Blog
  • denisegoldbergdenisegoldberg Administrators Posts: 14,383 moderator

    @Allen said:
    Added this rule to "all galleries" CSS and looks like fixes it so far.
    .sm-lightbox .sm-lightbox-image {bottom:auto}

    Thanks Allen, that looks like it fixes the problem.

  • davevdavev Registered Users Posts: 3,118 Major grins

    All fine and good for people that know where to go and what to change

    I ain't one of those people.

    I need a step by step or someone from Smugmug can do it for me.

    dave.

    Basking in the shadows of yesterday's triumphs'.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited November 29, 2018

    From any page on your site.
    Go to "Customize" > "Content and Design"
    In the right side flyout click to highlight "All Galleries"
    (really only extremely important if you're adding/deleting widgets from page)

    Click +CONTENT tab below
    Under "ON ALL GALLERIES"
    (this is where it gets tricky because the list shows everything not just "ON ALL GALLERIES" things)
    You're looking for the CSS that applies to "All Galleries" in the list below
    Hover each CSS until you see a blue bar on left with ON "ALL GALLERIES" in the bar
    (scroll browser up/down to find each item out on page)
    when seen highlighted on left then ... click the wrench on the CSS in right flyout
    scroll to the bottom of the popup box.
    insert this CSS

        /* fixes photo top cut off in lightbox 11/29/18 */
        /* https://dgrin.com/discussion/264390/why-does-smugmug-cut-off-the-top-part-of-my-photos-when-i-zoom-in */
    .sm-lightbox .sm-lightbox-image {bottom:auto}
    

    Click "Done" on box
    Click "Done" at top right of browser
    Click "PUBLISH NOW"

    Al - Just a volunteer here having fun
    My Website index | My Blog
  • davevdavev Registered Users Posts: 3,118 Major grins

    Thanks Allen, I believe that works.

    I have no idea where I placed now, but I think it's working in multiple galleries on multiple photos.

    Thanks again.

    dave.

    Basking in the shadows of yesterday's triumphs'.
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