Download Proof Delay -- Pretty Please?
I beg SmugMug every year to provide a fix. Ideally they'd just allow a proof-delay for downloads like they do print orders... that allows me 3 days to review the order and make corrections before the order goes out. I upload 800+ images a day during the Santa-season, obviously I cannot retouch all of those so they are download-ready. Failing that, how about letting us define a custom response that they send MY customers when they fill the download order to say that a retouched image will be sent to them shortly and that they may not want to use the straight-from-camera image that they now have instant access to. Failing both of those could you at least change the notices you send me saying that a client has ordered a high-res download so that the reply-to address is set to the CLIENT's e-mail so that I could do a simple auto-reply. I am very busy this time of year and it can be many hours before I have a chance to see those notices and reply to MY clients, who have all too often submitted a Christmas card order using the inferior image by time they hear from me. This is unacceptable, and has been for YEARS. Please hear my pleas!