Are we having a problem? Log in issue

neophyte

I'm logged in, have the bar across the top, can see and manipulate files but I get an "invalid login" msg whenever I try to upload. Logged off and back on, restarted, etc, no help.

Thanks,

Neo

neophyte

This may not be the most appropriate place to post this particular problem, but it looks like it's getting the most attention. As I posted over on "Smugmug Support:"

I'm logged in, have the bar across the top, can see and manipulate files but I get an "invalid login" msg whenever I try to upload. Logged off and back on, restarted, etc, no help."

Can you suggest why this may be happening?

Thanks,

Neo

denisegoldberg

I have merged your two posts since they are the same issue.

Since this is a support issue I suggest that you contact the help desk directly. You can email them at help@smugmug.com.

Per the help page at https://help.smugmug.com/email-a-smugmug-support-hero-rkwelDyVrz:

SmugMug's Support Heroes are standing by 365 days a year. You'll get a friendly reply, usually within hours.