Custom domain with Yahoo

lauyen

I spent a couple of hours reading all the custom domain discussions but haven't found a solution yet. Maybe someone could help me out? My photographer friend set me up as his site admin and I've finalized his smugmug website and we would like to publish the site now on his own domain. His domain is registered with Yahoo. I have followed the steps according to the custom domain setup but get stuck on step 4, when I enter the custom domain in Account Settings I get "That hostname doesn't appear to be valid. Your hostname needs to be set up using a CNAME record at your domain registrar."
Step 1 - DONE -> point the www CNAME to smugmug
Step 2 - Not sure if necessary because the domain forwarding includes bot the url with www and without wwww
Step 3 - not applicable
Step 4 - That hostname doesn't appear to be valid. Your hostname needs to be set up using a CNAME record at your domain registrar.

The site is: https://jasonwolcott.smugmug.com

Hikin' Mike

You'll have a faster service if you contact the Help Desk.

lauyen

Thanks Mike, but I need to use my friends email address to do that since that's the one registered on his Smumug account. I don't have access to that. I can ask my friend to email but that's going to take time as well for him to check and forward emails. And me replying to him to email it back from his account etc etc..