photos not showing on main page

3rdPlanetPhotography3rdPlanetPhotography Banned Posts: 920 Major grins
edited January 25, 2006 in SmugMug Support
For a couple of days I've been noticing missing picture when I go to my smugmug page. This is happening at home and also at work so I don't think it's on my end, well unless both pc's are messed up. Please advise.

53848938-O.jpg

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 25, 2006
    I think you've got a problem on your end.

    I checked your site and all is well. This is my logged-out browser.

    53849804-L-0.jpg

    Are you behind a firewall? Try clearing out your cookies and your cache. What browser are you using? Have you tried Firefox?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • 3rdPlanetPhotography3rdPlanetPhotography Banned Posts: 920 Major grins
    edited January 25, 2006
    Thanks Andy
    Andy that seemed to work. I can now see all the thumbs and cannot duplicate the problem.

    I do have one other one that is driving me crazy. I have a couple of albums that dont' seem to show my customization. Will you look at this album and tell me what I have wrong?

    http://www.smugmug.com/gallery/981269

    Thanks in advance.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 25, 2006
    kc7dji wrote:
    Andy that seemed to work. I can now see all the thumbs and cannot duplicate the problem.

    I do have one other one that is driving me crazy. I have a couple of albums that dont' seem to show my customization. Will you look at this album and tell me what I have wrong?

    http://www.smugmug.com/gallery/981269

    Thanks in advance.

    Scott,

    They don't show your customization because you are using hide owner. Be sure hide owner is set to NO and apperance is set to CUSTOM in gallery settings.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • bwgbwg Registered Users, Retired Mod Posts: 2,119 SmugMug Employee
    edited January 25, 2006
    kc7dji wrote:
    Andy that seemed to work. I can now see all the thumbs and cannot duplicate the problem.

    I do have one other one that is driving me crazy. I have a couple of albums that dont' seem to show my customization. Will you look at this album and tell me what I have wrong?

    http://www.smugmug.com/gallery/981269

    Thanks in advance.
    you have "hide owner" turned on in the gallery settings.

    your customization will not show for those galleries.



    did i beat andy?

    edit: aRRRGH! No!
    Pedal faster
  • 3rdPlanetPhotography3rdPlanetPhotography Banned Posts: 920 Major grins
    edited January 25, 2006
    hahaha nope Andy always wins.....

    Darnit. What exactly is "hide owner" and why does that override customization?

    bigwebguy wrote:
    you have "hide owner" turned on in the gallery settings.

    your customization will not show for those galleries.



    did i beat andy?

    edit: aRRRGH! No!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 25, 2006
    kc7dji wrote:
    hahaha nope Andy always wins.....

    Darnit. What exactly is "hide owner" and why does that override customization?

    Sometimes folks want to share galleries and not have them be customized or have a way for recipients to get back to the homepage.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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