New IE problem today... can't access pricing

Cindy

Hi everyone,

I uploaded a new gallery this am then went to set the prices and keep getting a page that wouldn't display any pricing structure (prices missing). E-mailed smugmug help. They recommended I clear cache (did) and re-boot (did that to) but that didn't help. I tried accessing via another computer and got on fine and set the prices without any problems. I could of course download and use another browser but I'd really like to figure out why this one won't access the pages as I've never had a problem before. As far as I can tell everything else is working perfectly fine. I defraged (I use diskeeper) and went to pcpitstop.com and got a excellent report on computer health there. I also deleted all cookies & temp internet files. Any idea's out there what could be causing this and what I need to do to fix it?

Thanks,
Cindy

Andy

Cindy wrote:

Hi everyone,

I uploaded a new gallery this am then went to set the prices and keep getting a page that wouldn't display any pricing structure (prices missing). E-mailed smugmug help. They recommended I clear cache (did) and re-boot (did that to) but that didn't help. I tried accessing via another computer and got on fine and set the prices without any problems. I could of course download and use another browser but I'd really like to figure out why this one won't access the pages as I've never had a problem before. As far as I can tell everything else is working perfectly fine. I defraged (I use diskeeper) and went to pcpitstop.com and got a excellent report on computer health there. I also deleted all cookies & temp internet files. Any idea's out there what could be causing this and what I need to do to fix it?

Thanks,
Cindy

Cindy -chalk it up to windows craziness. Get Firefox, get it NOW if you haven't. You need a 2nd browser, to see your site as visitors would, anyhow.

There are windows experts on Dgrin - You might be better off posting this question again in the DD Gear forum - that's where they'll see it.

Is it ALL galleries or only certain galleries that you can't see your pricing on?