Mobile Ecommerce Basket/Trolley disappears on upscroll on images

fritzyfritzy UKRegistered Users Posts: 3 Big grins
Hello - I've requested an Instagram review for an Instashop and the review feedback is that my images are not for sale on my site. Surprised by their response, I conducted a little testing and found an issue with mobile upscroll and ecommerce icons disappearing. So if I access my site via Instagram it links to my homepage and then select a gallery and an image. If I scroll down and stop, all fine but if stop my scroll and slightly scroll up which is a very normal action, the ecommerce icons are not available. Why is that? You're welcome to test on my site at https://www.ramonfritz.com/

Your input is very much appreciated as I would really like to try and start selling via Instagram. Thanks in advance.
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Comments

  • TheMaxxTheMaxx SmugMug Support Hero Registered Users Posts: 46 Big grins

    Hi there, please send an e-mail to the help desk -- [email protected] -- so that we can gather some additional information. Thanks!

    _Chadd
    SmugMug Support Hero

    Help Center - http://help.smugmug.com/
  • fritzyfritzy UKRegistered Users Posts: 3 Big grins
    Thank you @TheMaxx - I will do.
  • fritzyfritzy UKRegistered Users Posts: 3 Big grins
    This is resolved as it is believed to be the normal function of the lightbox on mobile.
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