Viewing framed photos before purchasing?

russgoldrussgold South San FranciscoRegistered Users Posts: 5 Beginner grinner
edited January 2, 2021 in SmugMug Pro Sales Support
I'm a new subscriber to a Portfolio account and I'm a bit frustrated. Is there any way for a customer to see a representation of how a picture will actually look with a matt and frame before purchase? Most other site lets you audition a view of the image in a frame with the chosen matt.

Comments

  • PhyxiusPhyxius SmugMug Support Specialist Huntingtown, MarylandRegistered Users Posts: 1,380 Major grins

    Hi Russ,

    Thank you for contacting SmugMug.

    Currently there is not a preview of the mat/frame with the selected image however, there is a crop preview and cropping can be adjusted prior to checkout. If you would like to submit a feature request for a rendering of the mat/frame with the image you can submit it here: feedback.smugmug.com

    Best Regards,
    Christina
    SmugMug Support Hero
    http://www.smugmug.com/help

    Christina Dale
    SmugMug Support Specialist - www.help.smugmug.com

    http://www.phyxiusphotos.com
    Equine Photography in Maryland - Dressage, Eventing, Hunters, Jumpers
  • russgoldrussgold South San FranciscoRegistered Users Posts: 5 Beginner grinner
    Thanks for your reply. I did submit a feature request.
Sign In or Register to comment.