Receiving Message: "No Products Available for this Image."

GWScott

I have a general gallery named "Portfolio" in which I place all my photos. My understanding is that whenever you place photos into a gallery, they are automatically assigned to your default Price List. Yet, some photos in this gallery are giving me this message (at least two. It looks like the rest may be working fine). Does anyone know why this may be happening?

GWScott

Well ... I think I figured out the answer to my question on my own. Evidently, whatever code in SmugMug that links gallery images to Pricelists does not recognize PNG files. I guess we can only display JPGs in SmugMug. Sometimes I prefer PNGs with photos that have subtle graduated changes in color tone because they do better with avoiding banding. Oh well ... guess I'll have to stick with JPGs.

denisegoldberg

Yes, PNGs have only partial support; they are not supported for printing purposes.

Details on this help page:
https://www.smugmughelp.com/en/articles/319-accepted-file-types-for-uploading#