Selling options question

thomaskyhn

Hello,

I'm trying out SmugMug, and I'm a little confused by the selling options.

I've made a price list that includes only digital downloads, and the currency is set to Euro. ( Screenshot: https://i.imgur.com/SJ0uEOe.png )

I've applied this price list to a gallery, but when I open a photo from the gallery, I get all these options:

Buy This Photo
Paper Prints
Fine Art Prints
Wall Art
Desk Art
Keepsakes
Albums
Greeting Cards

– but no digital download options. ( Screenshot https://i.imgur.com/VqjKav0.png )

And when I open one of the options above, the prices are displayed in GBP.

I've checked several times that the correct price list is selected for this gallery.

Any suggestions what I'm doing wrong? I assume there's something very obvious I've missed.

/Thomas

PS. How do you embed images in posts? Markdown syntax does not seem to work.

thomaskyhn

This is partly solved now. If I open the gallery without being logged in, the selling options are correct, but the prices are now in USD.

denisegoldberg

I recommend contacting SmugMug support directly.

https://www.smugmughelp.com/en/articles/309-contact-a-smugmug-support-hero#

thomaskyhn

> @denisegoldberg said:
> I recommend contacting SmugMug support directly.
>
> https://www.smugmughelp.com/en/articles/309-contact-a-smugmug-support-hero#

Thanks. I've just been in contact with them and got an explanation.