Trouble w/ custom hostname..

-JB-

Probably an easy fix, but I'm trying to have both jessebradstreet.com and www.jessebradstreet.com point to my smugmug site. The www. version is working fine, but I can't make it work without it. I tried putting @.jessebradstreet.com and @jessebradstreet.com in the custom hostname input, but no dice.

I followed the directions for using godaddy (which I am) and put the cname alias www to point to www.smugmug.com. Is this where the error is?

Any help would be appreciated.

Thanks,
Jesse

Andy

-JB- wrote:

Probably an easy fix, but I'm trying to have both jessebradstreet.com and www.jessebradstreet.com point to my smugmug site. The www. version is working fine, but I can't make it work without it. I tried putting @.jessebradstreet.com and @jessebradstreet.com in the custom hostname input, but no dice.

I followed the directions for using godaddy (which I am) and put the cname alias www to point to www.smugmug.com. Is this where the error is?

Any help would be appreciated.

Thanks,
Jesse

Moved to SmugMug Support

Andy

Did you also add an A record? Doing so will normally allow jessebradstreet.com to hit your site.

http://www.smugmug.com/help/godaddy.mg

http://www.smugmug.com/help/professional-accounts

It's not perfect, because we can change our IP address without advance notice.

-JB-

I've added one now (host name=jessebradstreet.com ip=63.81.134.23) but there was already one sitting there... will these conflict? I've also kept my cname (alias=www points to=www.smugmug.com). Good?

Andy

-JB- wrote:

I've added one now (host name=jessebradstreet.com ip=63.81.134.23) but there was already one sitting there... will these conflict? I've also kept my cname (alias=www points to=www.smugmug.com). Good?

Delete the other A record. Yes, LEAVE YOUR CNAME untouched

-JB-

Beauty, thanks again for the help Andy.

Jesse

Andy

-JB- wrote:

Beauty, thanks again for the help Andy.

Jesse

It's my pleasure!