My Header Picture is missing

safaricat70safaricat70 Registered Users Posts: 62 Big grins
edited March 18, 2006 in SmugMug Support
The place where my logo usually resides in the header has now been replaced with a blank spot & a red "X". I haven't touched my logo (or it's code) in several months. Up til today it's always been there. So I re-uploaded my logo to my private gallery (which is where is was before) & I copied the URL path from the picture, went into control panel, customize & replaced the old picture link with this new one. Still getting the red "X".

This is the code that I have in my header section:
<table width="600" border="0" cellspacing="0" cellpadding="0" align="center" >
<tr><td>
<img src="http://deku.smugmug.com/photos/60254382-M.jpg" align="left"></tr></td></table>
<div align="center">
<script type="text/javascript" language="javascript"> CheckRedirects(); </script>

When I'm logged in, I can see the header. I empty my IE cache & refresh the page & can still see it. When I log out, I can see it. Then I empty my cache again & refresh... not it's a box w/a red "X".

Also noticed that the radio buttons for the "display smugmug header" selection are blank. So I select "above", save & when I go back into "customize" it's blank again.

HELP!!!
Thanks!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 17, 2006
    standby, i'm checking ....
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 17, 2006

    HELP!!!
    Thanks!

    All better? You had "external links" turned off in the gallery that holds your header image that's a :nono and will prevent anyone from seeing it.

    I hope this helps,
  • safaricat70safaricat70 Registered Users Posts: 62 Big grins
    edited March 17, 2006
    That's really strange because I haven't modified the gallery options in I don't know how long. I added some pictures last week & that was it. I didn't even change the customization. Odd.

    Anyway, thanks for helping me out!
    Steph
  • cabbeycabbey Registered Users Posts: 1,053 Major grins
    edited March 17, 2006
    That's really strange because I haven't modified the gallery options in I don't know how long. I added some pictures last week & that was it. I didn't even change the customization. Odd.

    Anyway, thanks for helping me out!
    Steph
    Once you saw it while logged in in the album it was in your browser's cache, then when you set it as your header your browser automatically rendered it from the cache without even trying to load it from smugmug's servers. Quite likely this has been broken ever since you set it up and you've just never known, because it has always been in your browser's cache. hope that clears up the strangeness for ya.
    SmugMug Sorcerer - Engineering Team Champion for Commerce, Finance, Security, and Data Support
    http://wall-art.smugmug.com/
  • safaricat70safaricat70 Registered Users Posts: 62 Big grins
    edited March 18, 2006
    cabbey wrote:
    Once you saw it while logged in in the album it was in your browser's cache, then when you set it as your header your browser automatically rendered it from the cache without even trying to load it from smugmug's servers. Quite likely this has been broken ever since you set it up and you've just never known, because it has always been in your browser's cache. hope that clears up the strangeness for ya.

    Thanks for the feedback, but I don't think that's it. I empty my cache at least once a week. It was brought to my attention by a friend of mine who has seen my page several times over the past few months & this was the first time he's seen the red "x". He's a techie too & I know he cleans his cache quite often. Anyway, problem resolved... now I know how to fix it in case it ever comes up again! Thanks!!
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