Sugmug loading ok ? Having some troubles

gusgus Registered Users Posts: 16,209 Major grins
edited March 19, 2006 in SmugMug Support
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  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 18, 2006
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  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 18, 2006
    No problems here with S*E. I just uploaded 20MB without any problem or speed issue.

    Sebastian
    Sebastian
    SmugMug Support Hero
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 18, 2006
    .
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 18, 2006
    Humungus wrote:
    tks RF...i keep trying all sorts of diff ideas but its a huge no go for me here tonight. I can do anything on the site but load photos headscratch.gif
    Have you seen this thread? Cindy had similar problems with her DSL. Probably you should run the same test suggested by Andy. Maybe it's a sudden problem with your line. Those issues pop up out of the sudden - had those problems too.

    Hope this helps,
    Sebastian
    Sebastian
    SmugMug Support Hero
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 18, 2006
    .
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 18, 2006
    Humungus wrote:
    Tks mate....no i hadnt . I did the java thing & the diff loader still no good. I tried to check packet loss (man wasnt that a run around) but in the end it said my fire wall was giving it trouble & im not dropping that off as its hardware & i will never get it back on again with my limited knowhow.

    Hmmmm.....

    Gus, if the problem persists, you'll need to run that packet loss test.
    Andy

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  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited March 18, 2006
    Humungus wrote:
    Tks mate....no i hadnt . I did the java thing & the diff loader still no good. I tried to check packet loss (man wasnt that a run around) but in the end it said my fire wall was giving it trouble & im not dropping that off as its hardware & i will never get it back on again with my limited knowhow.
    Here's a FAQ for the test showing you what IPs you have to allow for the test. Maybe you can add those as allowed IPs to your Firewall. Give it a try.
    From what company is your firewall and what's its product name?

    Maybe I can help you then with the setup if you've got no success.


    Sebastian
    Sebastian
    SmugMug Support Hero
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 18, 2006
    .
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 18, 2006
    .
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 18, 2006
    .
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 18, 2006
    Gus,

    Try this please:
    logout of SmugMug
    clear all cookies
    empty your cache (temp files)
    close browser
    reboot
    fire up browser
    go to wadjelaphotogrpahy.smugmug.com and login (NOT your custom domain)
    click on "add photos"
    Use the Universal Drag and Drop
    Drag some files onto Green Smuggy and see how it goes.

    Andy
    Andy

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  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 19, 2006
    .
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 19, 2006
    .
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 19, 2006
    .
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 19, 2006
    Humungus wrote:
    Here is the best i can do....

    Gus, you have packet loss. Screw your ISP. Run the packet loss test yourself from dslreports.com.

    Oh btw, are you on wireless for some reason?
    Andy

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  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 19, 2006
    .
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 19, 2006
    Humungus wrote:
    No wireless ne_nau.gif

    How can i have packet loss when i sat on the phone to my ISP & we sent packets and saw the tally at both ends whilst we were watching & no were lost ? 600 sent & 600 got through.

    I can't tell a tech at an ISP that i have packet loss whilst we dont have packet loss...more chance of getting david to by PC i recon.

    I'm suggesting that that's the reason. Run the test yourself and you'll see.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 19, 2006
    .
  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited March 19, 2006
    Humungus wrote:
    I can't tell a tech at an ISP that i have packet loss whilst we dont have packet loss...more chance of getting david to by PC i recon.


    Hey, Shay's using LAB now, I mean, stranger things HAVE happened!
    Moderator Emeritus
    Dgrin FAQ | Me | Workshops
  • gusgus Registered Users Posts: 16,209 Major grins
    edited March 19, 2006
    .
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