Real life training video from a Internet Help Desk.
dragon300zx
Registered Users Posts: 2,575 Major grins
This also explains why they created macs.
http://www.deadtroll.com/index2.html?/video/helldeskcable.html~content
http://www.deadtroll.com/index2.html?/video/helldeskcable.html~content
Everyone Has A Photographic Memory. Some Just Do Not Have Film.
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That is great
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Spend 15 minutes talking to the adult and not get anywhere, or spend 5 minutes with the kid and have it resolved.
"Ahh I see sir, I'm sure we can get this problem resolved very quickly. All I need is to speak with one of your children."
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That was great!
I was sent this one which has a somewhat different twist, but is really funny. It starts off a little slow but gets better:):
http://www.callcentermovie.com
Love the punch-line about the iMacs
Been there done that
Does Apple have a way to keep track of how many people we convert? I've gotten 4 familes to drop their PC's and go all Mac.
I've actually used the Hold button to rip at something because a person couldn't find a menu as simple as tools before.
This is my new theme movie. My life in a 5 minute clip.
That's awesome
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Ours: Pair of 580 EX, Lensbaby, Studio Alien Bees, Son & TWO Daughters
Ive used the mac line as well, even the hold button. Ive even been known to give someone the finger over the phone. This dude stole my whole coping methode. Grrrrr and he didn't even pay me, isn't that a copyright violation?
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