Smugmug problems

protruck

I am out of town and using a hotel wireless internet. I am trying to set up a new category and galleries so I can download the shots from the race I going to every night after the event. Smugmug will not set up the category or gallery. I also cannot add a caption to some of the galleries already posted. Any help would be appreciated.

Ian

swcolleen

protruck wrote:

I am out of town and using a hotel wireless internet. I am trying to set up a new category and galleries so I can download the shots from the race I going to every night after the event. Smugmug will not set up the category or gallery. I also cannot add a caption to some of the galleries already posted. Any help would be appreciated.

Ian

I have been having problems trying to upload and download pics today too-i hope its not big problem!

DavidTO

Looks like they're having a database problem and are on it.

Wireless

cross posting here too:

We are back. Very sorry for the problems this morning, it appears that our database server became seriously unhappy. As you know, when the central brain is unhappy, lots of oddness occurs (the web cluster recovered after it's panic allowing access to some, but not all).

We will be reviewing all diagnostic data and looking to see how we can avoid this in the future. Again, sorry for the inconvenience.