no www

bphillybphilly Registered Users Posts: 63 Big grins
edited March 31, 2006 in SmugMug Support
when i type in www.biddyco.com to go to my smugmug, it works, however, when i type in just biddyco.com it does not work. how can i make it so that one is able to not have to type the www. in order to reach my page?
flickr

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 30, 2006
    SmugMug Help to the rescue :D

    http://www.smugmug.com/help/professional-accounts
    SmugMug Help wrote:
    I don't want my visitors to have to type www...

    If you just want your web address to be http://yourdomain.com instead of something like http://www.yourdomain.com, you can use the @ symbol instead of inserting the subdomain when setting it up. (A subdomain is the part the proceeds yourdomain.com — www is a common subdomain.) Registrars use the @ symbol to indicate the lack of a domain (rather than just leaving it blank).

    Some registrars don't allow CNAMEs with @ symbols. They force you to use an A record instead. The basic principle is the same, but instead of pointing to www.smugmug.com it points to our IP address.

    Gotcha: Our IP address might change in the future, causing an A record to break. For this reason we suggest trying a CNAME record first.

    Our current IP address is 63.81.134.23

    I hope this helps!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • bphillybphilly Registered Users Posts: 63 Big grins
    edited March 30, 2006
    is this what i am supposed to do??
    flickr
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 30, 2006
    bphilly wrote:
    is this what i am supposed to do??

    alias www points to www.smugmug.com

    A record points to our IP.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • KeithHKeithH Registered Users Posts: 73 Big grins
    edited March 31, 2006
    If you just put an "@" symbol in there, how does my personal domain name get redirected to SmugMug?

    I use GoDaddy, and I got mine to work with or without the www by forwarding my domain from the plain url (sans www) to the one with the www.

    I wonder if there is a better way. I would change it to the way you suggest but I'm afraid I would mess things up.
    smoothphoto.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited March 31, 2006
    KeithH wrote:
    If you just put an "@" symbol in there, how does my personal domain name get redirected to SmugMug?

    you don't.

    www goes in the left and www.smugmug.com goes in the right.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • KeithHKeithH Registered Users Posts: 73 Big grins
    edited March 31, 2006
    OK... I got confused a minute as to what I was looking at in the graphic above and who posted the picture.

    I have my set up according to the SmugMug instructions except that I also use Forwarding with my host.

    There is another thread on here about the cname record and using an A Host. Maybe I'll study that more and try that. Thanks.
    smoothphoto.com
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