renewing service

jeff lapoint

I've been a smugmug member for 2 yrs now and after my first year I upgraded to the "pro" account. At the time, I thought I'd be doing some more marketing and selling of my work.

It is clear now that I'll be sticking with my day job:dunno for the time being. I've been getting the auto emails for renewing my service, but I can seem to find the option to change my type of service. I really dont need all the options of the pro account (I'd just like to keep my cobranding option, if possible). For fear of losing my photos I entered my CC # and then got the "renew process complete" message without the option to change my service.

Any ideas? I've really come to love my site but see no need to have a $150/year site where I only use the cobranding and custom web address options...

Thanks,

-J

Andy

jeff lapoint wrote:

I've been a smugmug member for 2 yrs now and after my first year I upgraded to the "pro" account. At the time, I thought I'd be doing some more marketing and selling of my work.

It is clear now that I'll be sticking with my day job for the time being. I've been getting the auto emails for renewing my service, but I can seem to find the option to change my type of service. I really dont need all the options of the pro account (I'd just like to keep my cobranding option, if possible). For fear of losing my photos I entered my CC # and then got the "renew process complete" message without the option to change my service.

Any ideas? I've really come to love my site but see no need to have a $150/year site where I only use the cobranding and custom web address options...

Thanks,

-J

Jeff, send us an email to help@smugmug.com with the above and it'll be taken care of

jeff lapoint

Andy wrote:

Jeff, send us an email to help@smugmug.com with the above and it'll be taken care of

Done. I really appreciate the super-quick reply Andy. Thanks!