I Can't upload my pictures!!

bfoster0320bfoster0320 Registered Users Posts: 20 Big grins
edited May 8, 2006 in SmugMug Support
I don't know if I did something wrong while customizing my site, but now I can 't even upload Photos. My site is http://www.cajunbeauties.com/
Please Help!

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 8, 2006
    wave.gif

    Do you not see "add photos" in this gallery?
    http://www.cajunbeauties.com/gallery/1326175

    If not, you are not logged in.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • bfoster0320bfoster0320 Registered Users Posts: 20 Big grins
    edited May 8, 2006
    Andy wrote:
    wave.gif

    Do you not see "add photos" in this gallery?
    http://www.cajunbeauties.com/gallery/1326175

    If not, you are not logged in.

    Yes, I can see the "add Photos" but when I click on it, all I get is a black screen.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 8, 2006
    bfoster0320 wrote:
    Yes, I can see the "add Photos" but when I click on it, all I get is a black screen.
    What uploader have you been using? What browser, are you behind a corp firewall?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • bfoster0320bfoster0320 Registered Users Posts: 20 Big grins
    edited May 8, 2006
    Andy wrote:
    What uploader have you been using? What browser, are you behind a corp firewall?

    I don't remember, and no, I am not behind a corp firewall, just plain DSL here.
    I am using mozilla Firefox though.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 8, 2006
    bfoster0320 wrote:
    I don't remember, and no, I am not behind a corp firewall, just plain DSL here.
    I am using mozilla Firefox though.
    OK. Delete all your cookies for smugmug, clear your browser's cache, log out and log back in again.

    Let us know :)
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • bfoster0320bfoster0320 Registered Users Posts: 20 Big grins
    edited May 8, 2006
    Andy wrote:
    OK. Delete all your cookies for smugmug, clear your browser's cache, log out and log back in again.

    Let us know :)

    Ok, that worked, but the drag and drop doesen't work correctly, but I uploaded the image that I needed.

    Thanks for the prompt response, I would not have had that kind of support from pbase.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 8, 2006
    bfoster0320 wrote:
    Ok, that worked, but the drag and drop doesen't work correctly, but I uploaded the image that I needed.

    Thanks for the prompt response, I would not have had that kind of support from pbase.

    It's our pleasure! If you are having issues with the Universal Drag and drop, it's usually fixable:

    http://www.smugmug.com/help/problems

    By any chance are you on a Mac? You have a small hoop to run thru on the Universal D&D and Firefox combo - read the link above.
    Andy

    Portfolio • Workshops • Facebook • Twitter
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