IE Problem!! It freezes up but fine in FF

racingtheplanetracingtheplanet Registered Users Posts: 4 Beginner grinner
edited August 25, 2006 in SmugMug Support
So I am at my wits end...very new at this and can't seem to find this problem anywhere on here...but my newly-customized smugmug pages freeze up in IE and won't load at all. They are fine in FF and appear to be fine with IE on some computers. I assume it has something to do with the CSS...

HELP!

Cathy :dunno

www.racingtheplanet.smugmug.com

Comments

  • bwgbwg Registered Users, Retired Mod Posts: 2,119 SmugMug Employee
    edited May 11, 2006
    So I am at my wits end...very new at this and can't seem to find this problem anywhere on here...but my newly-customized smugmug pages freeze up in IE and won't load at all. They are fine in FF and appear to be fine with IE on some computers. I assume it has something to do with the CSS...

    HELP!

    Cathy ne_nau.gif

    www.racingtheplanet.smugmug.com
    you've got some css errors, but nothing that should cause IE to crash. try clearing your cache in IE, sounds like an isolated problem on your pc. I can bring it up in IE just fine.

    if you have firefox, you can check out the css errors in the javascript console. it's under Tools > javascript console
    Pedal faster
  • racingtheplanetracingtheplanet Registered Users Posts: 4 Beginner grinner
    edited May 11, 2006
    bigwebguy wrote:
    you've got some css errors, but nothing that should cause IE to crash. try clearing your cache in IE, sounds like an isolated problem on your pc. I can bring it up in IE just fine.

    if you have firefox, you can check out the css errors in the javascript console. it's under Tools > javascript console
    I thought it was an isolated problem with my PC and a cache issue also but it is not just me! I have tested this on multiple computers, in multiple countries and about 85% crash on IE so I am baffled. And all using same version of IE. But, as I said, works like a charm in Firefox.

    Any other ideas?

    Cathy
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited May 11, 2006
    So I am at my wits end...very new at this and can't seem to find this problem anywhere on here...but my newly-customized smugmug pages freeze up in IE and won't load at all. They are fine in FF and appear to be fine with IE on some computers. I assume it has something to do with the CSS...
    Any particular pages where it happens? Which view-style are you using? I just clicked through a couple of your pages with IE and came about nothing strange.
    Which IE version are you using? Maybe you could post the box with the detailed version infos when clicking help/'about internet explorer' in the menu bar?
    Also check Wíndows Update to see if you're missing any important updates. (click the Start-button/Windows update)

    Hope this helps,
    Sebastian
    Sebastian
    SmugMug Support Hero
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited May 12, 2006
    So I am at my wits end...very new at this and can't seem to find this problem anywhere on here...but my newly-customized smugmug pages freeze up in IE and won't load at all. They are fine in FF and appear to be fine with IE on some computers. I assume it has something to do with the CSS...

    HELP!

    Cathy <img src="https://us.v-cdn.net/6029383/emoji/ne_nau.gif&quot; border="0" alt="" >

    www.racingtheplanet.smugmug.com
    Hi Cathy,

    I get the same problem as you have in IE. It looks like you copied your banner code directly from www.racingtheplanet.com, correct? therein lies the problem i think. The code uses relative paths for some images, and since it is now running on racingtheplanet.smugmug.com, it tries to find the images there, where they are not.
        <div align="center"><table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="775" id="AutoNumber17">
              <tr> 
                <td width="100%" align="center" valign="top"> 
                <table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="775" id="AutoNumber18" bgcolor="#FFFFFF">
                  <tr>
                  <td width="100%" colspan="2" bgcolor="#003399" height="4">
                  <p align="center">
                  <img border="0" src="[COLOR=Red]new_images/spacer.gif[/COLOR]" width="100%" height="1"></p>
                  </td>
                </tr>
                <tr>
                  <td width="100%" colspan="2" background="[COLOR=Red]new_images/dashHR.gif[/COLOR]" height="1">
                  <p align="center">
                  <img border="0" src="[COLOR=Red]new_images/spacer.gif[/COLOR]" width="100%" height="1"></p>
                  </td>
                </tr>   
               <tr> 
                      <td width="100%" height="1"> 
                        <table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="100%" id="AutoNumber19">
                          <tr>
                      <td width="45%"><a href="http://www.racingtheplanet.com"> 
                      <img border="0" src="http://www.racingtheplanet.com/new_images/rtp_logo.gif" align="left" alt="Racing The Planet - where athletic frontiers begin"></a></td>
                   <td width="55%" align="right" height="69">
                  <p align="right" style='margin-right:10'>
                  <form method="get" action="http://search.atomz.com/search/">
                  <!-- old 2002-09-27 input type=hidden name="sp-a" value="sp10012f1e" -->
                  <input type=hidden name="sp-a" value="sp10022051">
                  <!-- Atomz.com Search HTML for RacingThePlanet, Inc. -->
                
                  <input type="text" name="sp-q" size="14">&nbsp;&nbsp; 
                  <input type="image" border="0" name="GO22" src="http://www.racingtheplanet.com/new_images/utility-search.gif" align="middle"> 
                  
                    <a href="http://www.racingtheplanet.com/4deserts/contact.asp">
                  <img src="http://www.racingtheplanet.com/new_images/utility-contactus.gif" align="middle" border="0"></a> 
                    <a href="http://www.racingtheplanet.com/join.asp"><img src="http://www.racingtheplanet.com/new_images/utility-joinus.gif" border="0" align="middle"></a>&nbsp;&nbsp;
                  </form>
                
                 </p>
                      </td>
                          
                        </table>
                      </td>
                    </tr>
                   
                    </table></td>
              </tr>
              </table>
    </div>
    
    see the three red thingies? add http://www.racingtheplanet.com/ directly in front of that, and see if your problem is still there.
  • racingtheplanetracingtheplanet Registered Users Posts: 4 Beginner grinner
    edited May 13, 2006
    Thank you Ivar!!!!!
    ivar wrote:
    Hi Cathy,

    I get the same problem as you have in IE. It looks like you copied your banner code directly from www.racingtheplanet.com, correct? therein lies the problem i think. The code uses relative paths for some images, and since it is now running on racingtheplanet.smugmug.com, it tries to find the images there, where they are not.

    see the three red thingies? add http://www.racingtheplanet.com/ directly in front of that, and see if your problem is still there.
    Ivar, did exactly as you suggested and it appears the problem is fixed. Thank you so much. This has been bugging me for a few weeks. Any idea why this would only cause a problem in IE and not Firefox?

    Thanks again for all the help. I am eternally grateful!!! clap.gif

    Cathy
  • ivarivar Registered Users Posts: 8,395 Major grins
    edited May 14, 2006
    Any idea why this would only cause a problem in IE and not Firefox?
    IE has a different way of dealing with problems, or in this case not dealing with problems, then FF or other browsers have i guess. IE has so many little odities and problems, i don't even try to understand them anymore :D
  • dcyphertdcyphert Registered Users Posts: 219 Major grins
    edited August 25, 2006
    IE session crash
    I have noticed that on my SM site when I hover over the hyperlink text beside the gallery thumbnails my IE session crashes and I get the dreaded "IE has encountered a problem...sorry for the inconvenience" message. This appears to only ocurr when the gallery I am going to is a sug-category, it doesn't crash if it's a Category. I've tested this on multiple PCs, thinking it was my home office PC, but it's consistant everywhere I've tested it. Can someone give me any insight as to what might cause this...is it a CSS issue?? if I use the hover over the thumbnail and access the gallery it won't crash. As soon as I move over to the hypertext (only on a gallery that's a sub-category)....it crashes.headscratch.gif Thanks in advance to anyone who can help.

    Update:
    I replaced my CSS code, must of had errors because this problem doesn't exist any longer.
    Dave
    __________________
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  • dmcdmc Registered Users Posts: 427 Major grins
    edited August 25, 2006
    dcyphert wrote:
    I have noticed that on my SM site when I hover over the hyperlink text beside the gallery thumbnails my IE session crashes and I get the dreaded "IE has encountered a problem...sorry for the inconvenience" message. This appears to only ocurr when the gallery I am going to is a sug-category, it doesn't crash if it's a Category. I've tested this on multiple PCs, thinking it was my home office PC, but it's consistant everywhere I've tested it. Can someone give me any insight as to what might cause this...is it a CSS issue?? if I use the hover over the thumbnail and access the gallery it won't crash. As soon as I move over to the hypertext (only on a gallery that's a sub-category)....it crashes.headscratch.gif Thanks in advance to anyone who can help.

    a couple weeks ago, microsoft patched my windows via their update deal. My browser started crashing frequently... seemed like everytime I visited statcounter for example. They supposedly fixed this, but I have switched to firefox in the mean time....
    http://news.zdnet.co.uk/software/windows/0,39020396,39281704,00.htm
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