Thank you emails

Pam7

Just sold my first photos through smugmug -- yeah. I am going to send a thankyou email to the person who purchased them. My question is, do i need to state again the satisfaction guarantee. Its not on me website but i believe smugmug mentions it when they send the confirmation email. My concern is that if customers see the guarantee constantly they might think that I don't have confidence in them.

Actually I am biting my nails hoping they will love them. They are rugby shots of my daughters rugby team.

What do you guys include in your thank you emails.

Thanks,

Pam
http://Pam7.smugmug.com

By the way This site is great. I have learned a lot.

Pamela

Pam7 wrote:

Just sold my first photos through smugmug -- yeah. I am going to send a thankyou email to the person who purchased them. My question is, do i need to state again the satisfaction guarantee. Its not on me website but i believe smugmug mentions it when they send the confirmation email. My concern is that if customers see the guarantee constantly they might think that I don't have confidence in them.

Actually I am biting my nails hoping they will love them. They are rugby shots of my daughters rugby team.

What do you guys include in your thank you emails.

Thanks,

Pam
http://Pam7.smugmug.com

By the way This site is great. I have learned a lot.

I Thanked the person for purchasing, and also mentioned if there were any problems to contact smugmug / and me as well.

They already knew about the smugmug guarantee.