corrupt picture after rotation

mpmcleodmpmcleod Registered Users Posts: 288 Major grins
edited May 22, 2006 in SmugMug Support
Quote: Originally Posted by mpmcleod
This leads to another question. Does rotating a pic actually modify the pic? or just the way it is displayed in SM?

thanks



well looks like I have an answer. SM actually alters the image. is this correct?

after rotating a picture (# 65555458) it is now corrupted.
(original filename DSCN0243)

could someone at SM please restore the original picture?
-- Mike

smugmug nickname: mpmcleod
http://www.michaelmcleod.com/

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 22, 2006
    mpmcleod wrote:
    Quote: Originally Posted by mpmcleod
    This leads to another question. Does rotating a pic actually modify the pic? or just the way it is displayed in SM?

    thanks



    well looks like I have an answer. SM actually alters the image. is this correct?

    after rotating a picture (# 65555458) it is now corrupted.
    (original filename DSCN0243)

    could someone at SM please restore the original picture?
    We do not alter the photo if the dimensions are divisible by 8, it will be rotated losslessly. Could I have a gallery & photo link please? Thanks.
  • mpmcleodmpmcleod Registered Users Posts: 288 Major grins
    edited May 22, 2006
    Andy wrote:
    We do not alter the photo if the dimensions are divisible by 8, it will be rotated losslessly. Could I have a gallery & photo link please? Thanks.

    Its a private password protected gallery but I assume you can get into it.

    http://mpmcleod.smugmug.com/photos/65555458-M.jpg
    (all sizes show the same problem)

    http://mpmcleod.smugmug.com/gallery/1441683
    -- Mike

    smugmug nickname: mpmcleod
    http://www.michaelmcleod.com/
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 22, 2006
    That file was never fully uploaded....
  • mpmcleodmpmcleod Registered Users Posts: 288 Major grins
    edited May 22, 2006
    Andy wrote:
    That file was never fully uploaded....

    Yes, it was fully uploaded a while back.
    (I can't see the date uploaded on the html pages but it was the same as the rest of the photos in the gallery). I had looked at it in the past and it was fine. It looked fine when I selected it to be rotated this morning.

    This could be related to the rotation problems I have reported which I noticed yesterday and continuing this morning. Perhaps there was a lag in the system and it got rotated twice or something?

    I have the image on my local file system and I can upload it again if necessary but I am wondering how this might have happened.
    -- Mike

    smugmug nickname: mpmcleod
    http://www.michaelmcleod.com/
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 22, 2006
    mpmcleod wrote:
    Yes, it was fully uploaded a while back.
    (I can't see the date uploaded on the html pages but it was the same as the rest of the photos in the gallery). I had looked at it in the past and it was fine. It looked fine when I selected it to be rotated this morning.

    This could be related to the rotation problems I have reported which I noticed yesterday and continuing this morning. Perhaps there was a lag in the system and it got rotated twice or something?

    I have the image on my local file system and I can upload it again if necessary but I am wondering how this might have happened.

    Yes, upload it again please. If you can recreate the problem then please post a bug report - th anks!
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