Stats not showing for June...and prints question.

DaddioDaddio Registered Users Posts: 65 Big grins
edited June 5, 2006 in SmugMug Support
I know that people have looked at certain galleries this month, but my June stats are not showing any hits on them..?

Also, on a slightly related note, is it possible to know what/how many prints have been purchased. from a gallery?...even for non-pro accounts. Not that I'm actively trying, but I'd like to get an idea if people are buying anything. Maybe someday I'll step up to a pro account if I can see it would be worthwhile.

Thanks!

Comments

  • DaddioDaddio Registered Users Posts: 65 Big grins
    edited June 5, 2006
    Alrighty....shoulda read more before posting.umph.gif
  • phinbob@comcast.netphinbob@comcast.net Registered Users Posts: 4 Beginner grinner
    edited June 5, 2006
    Stats not showing for June
    Daddio wrote:
    Alrighty....shoulda read more before posting.umph.gif

    Obviously, I missed something. Stats are not showing for june. Is there an explanation somewhere?
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited June 5, 2006
    phinbob@comcast.net wrote:
    Obviously, I missed something. Stats are not showing for june. Is there an explanation somewhere?
    Our statistical tracking is currently unavailable because of database issues. Sorry!
    SmugMug Product Manager
  • RichardRichard Administrators, Vanilla Admin Posts: 19,988 moderator
    edited June 5, 2006
    Sheaf wrote:
    Our statistical tracking is currently unavailable because of database issues. Sorry!

    Are stats being gathered but not reported or not being gathered at all? Any idea how much longer this will take to resolve?
    My Pics
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited June 5, 2006
    rsinmadrid wrote:
    Are stats being gathered but not reported or not being gathered at all? Any idea how much longer this will take to resolve?
    They are not currently being gathered. At this point, we really have no idea how long it will be unavailable.

    If it's a major issue with you, I suggest using Statcounter or Analytics for the time being. I'm sorry I can't give you good news.

    How to put Analytics on your Smugmug page: http://dgrin.smugmug.com/gallery/1092794

    How to put Statcounter on your Smugmug page: http://dgrin.smugmug.com/gallery/1092684
    SmugMug Product Manager
  • AcediaAcedia Registered Users Posts: 27 Big grins
    edited June 5, 2006
    brandofamily wrote:
    Are my cats, sub cats and galleries "magically" rearranging due to me "working/messing" with the settings in them???? Gee I fee l dumb... I think...

    I'd rather get my stats back that keep the 'phat' new buttons?

    Jeezus - these smiley's are creepy=====================>
    Acedia
  • AcediaAcedia Registered Users Posts: 27 Big grins
    edited June 5, 2006
    Acedia wrote:
    I'd rather get my stats back that keep the 'phat' new buttons?

    Jeezus - these smiley's are creepy=====================>


    sorry - thread is wrong.

    I wonder where my smugmug stats went, and when they will reappear (I know it is a 'database' problem)

    In the MIC we would have rolled this change back 5 days ago..
    Acedia
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited June 5, 2006
    Acedia wrote:
    I'd rather get my stats back that keep the 'phat' new buttons?

    Jeezus - these smiley's are creepy=====================>

    There is absolutely no connection between them, I assure you.
    SmugMug Product Manager
  • RichardRichard Administrators, Vanilla Admin Posts: 19,988 moderator
    edited June 5, 2006
    Sheaf wrote:

    If it's a major issue with you, I suggest using Statcounter or Analytics for the time being. I'm sorry I can't give you good news.
    It's not a big deal. I use both, but they don't tell me things that the SM stats do, like views done in slideshows and detail about particular pics. Hope you get it fixed soon.

    Thanks,
    My Pics
  • Antonio CorreiaAntonio Correia Registered Users Posts: 6,241 Major grins
    edited June 5, 2006
    Go to
    http://fotosna.smugmug.com/gallery/1526862/1/73425220
    From the bottom to the top:
    17.h39m - 17.h37m - 17.h52m - 17.h50m - 17.h44m - 21.h15m - 17.h54m etc.
    The gallery was not supposed to give this result as it is set to Position Ascending.
    Why 21.15 is in the middle of 17s ?
    I am using Internet Explorer because I use Firefox for www.antoniocorreia.com and I want to be loged in both sites at the same time.
    Am I doing something wronge ? ne_nau.gif
    All the best ! ... António Correia - Facebook
  • Antonio CorreiaAntonio Correia Registered Users Posts: 6,241 Major grins
    edited June 5, 2006
    here http://antoniocorreia.smugmug.com/gallery/938400/1/73430718 is working fine
    All the best ! ... António Correia - Facebook
  • Antonio CorreiaAntonio Correia Registered Users Posts: 6,241 Major grins
    edited June 5, 2006
    In http://fotosna.smugmug.com/gallery/1526862/1/73425220 I customized the gallery throught the window under one photo (hope I make myself understand)
    All the best ! ... António Correia - Facebook
  • Antonio CorreiaAntonio Correia Registered Users Posts: 6,241 Major grins
    edited June 5, 2006
    It did not happened now but this morning I had the feeling the order changed when I introduced http://www.springevents.pt on the add caption...eek7.gif
    That's why I erased all the http ...
    I re-wrote again now and nothing happened.
    I'm having allucinations :):
    Hope this is some kind of help (poor).
    All the best ! ... António Correia - Facebook
  • AcediaAcedia Registered Users Posts: 27 Big grins
    edited June 5, 2006
    Thanks
    Sheaf wrote:
    There is absolutely no connection between them, I assure you.

    How do I use statcounter?
    Acedia
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 5, 2006
    Acedia wrote:
    How do I use statcounter?

    Here's how to put it on your site:

    How to put Statcounter on your Smugmug page: http://dgrin.smugmug.com/gallery/1092684
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AcediaAcedia Registered Users Posts: 27 Big grins
    edited June 5, 2006
    Andy wrote:
    Here's how to put it on your site:

    How to put Statcounter on your Smugmug page: http://dgrin.smugmug.com/gallery/1092684
    Well, I looked, ate some fish, and looked again

    The organize and customize been re-organized or customized to exclude 'footers'
    Acedia
  • Antonio CorreiaAntonio Correia Registered Users Posts: 6,241 Major grins
    edited June 5, 2006
    http://fotosna.smugmug.com/gallery/1526862/1/73664387
    I just uploaded a photo and it does not fit in the right place according to the gallery tools
    All the best ! ... António Correia - Facebook
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 5, 2006
    Antonio Correia wrote:
    http://fotosna.smugmug.com/gallery/1526862/1/73664387
    I just uploaded a photo and it does not fit in the right place according to the gallery tools

    ? Antonio, we don't understand. I see the photo there in your gallery. What's the trouble/problem? Please be very specific, thanks - that way we can try and help you. :D
    Andy

    Portfolio • Workshops • Facebook • Twitter
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