Stats not working ?

georgivsgeorgivs Registered Users Posts: 13 Big grins
edited June 7, 2006 in SmugMug Support
My stats haven't moved in the past 2 days despite the fact that I know for a fact at least 1 visitor to my site has looked at at least 10 photographs.

Any ideas?
Regards,

George Cruickshank
www.fardistantshores.com - travel & art photography

Comments

  • philipwphilipw Registered Users Posts: 118 Major grins
    edited June 6, 2006
    georgivs wrote:
    My stats haven't moved in the past 2 days despite the fact that I know for a fact at least 1 visitor to my site has looked at at least 10 photographs.

    Any ideas?

    I can't offer a suggestion, but I've been having the same issue.

    Philip

    philipwood.smugmug.com
    Galleries | Workshops | Photoblogging | Most Popular | Google+
  • SheafSheaf Registered Users, SmugMug Product Team Posts: 775 SmugMug Employee
    edited June 6, 2006
    We had to turn them off because of database issues. Sorry!

    We don't know yet when they will be turned back on.
    SmugMug Product Manager
  • georgivsgeorgivs Registered Users Posts: 13 Big grins
    edited June 6, 2006
    When they are eventually turned back on, will I be able to see stats for the period when they were turned off?
    Sheaf wrote:
    We had to turn them off because of database issues. Sorry!

    We don't know yet when they will be turned back on.
    Regards,

    George Cruickshank
    www.fardistantshores.com - travel & art photography
  • BarbBarb Administrators Posts: 3,352 SmugMug Employee
    edited June 6, 2006
    georgivs wrote:
    When they are eventually turned back on, will I be able to see stats for the period when they were turned off?

    Hi :)

    I believe I read in one of the other threads about this that the answer to your question is no. I think stats are lost until they are able to turn them back on.
    Barb
    Smug since 2006
    SmugMug Help
    PhotoscapeDesign
  • turtlebudturtlebud Registered Users Posts: 14 Big grins
    edited June 7, 2006
    maybe make a stickie?
    bygates wrote:
    Hi :)

    I believe I read in one of the other threads about this that the answer to your question is no. I think stats are lost until they are able to turn them back on.

    evidently, a lot of people like the page/view counter (as do I) as evidenced by the plethora of threads asking what happened to the counter. I know the guys at SM are working hard to get it resolved - maybe in the meantime, make it a stickie? (so that people know that it's down and why and they won't need to make a new thread to ask what happen)

    just a thought.
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