Bio Box Save Button

Larry E

Hi,
Has anyone had a problem with the save button in the bio box? For two days I have had email's flying back and forth with tech support. So far no luck. I can not change or write anything in the bio box and save it. I try it with firefox and IE6 no luck.

Anybody had a simalir problem? :dunno

Larry E

Andy

Larry E wrote:

Hi,
Has anyone had a problem with the save button in the bio box? For two days I have had email's flying back and forth with tech support. So far no luck. I can not change or write anything in the bio box and save it. I try it with firefox and IE6 no luck.

Anybody had a simalir problem?

Larry E

Larry I'll try and diagnose further. Please give your nickname.smugmug.com thanks.

Andy

NVM I'm in.

OK so there's' nothing odd or strange about your customization.

It's got to be something on your end blocking you from the AJAX capability - you have javascript enabled in both browsers, IE6 adn FF 1.5?

Larry E

Andy wrote:

NVM I'm in.

OK so there's' nothing odd or strange about your customization.

It's got to be something on your end blocking you from the AJAX capability - you have javascript enabled in both browsers, IE6 adn FF 1.5?

Hi Andy,
Yes javascript is enabled. What is Ajax capability?

Larry

Larry E

Futher update
Here is what I get went I run javascript console'

With Firefox it reads submitBio is not defined, http://lgedwards.smugmug.com/, line1
When I look at the javascript console if I go to my home page (not logged on) is shows this"

Declaration dropped
Line 34,35,69,77,85,113,119,120,128,134,135,142,148,149,158,164,165,214,215,501,536,537,591,592

Also missing ) after argument list Ajax_query (is homepage galleries, web server' /hack/RPC/home.mg', postArray, true line 68

With IE6 it read error when my home page opens Error line 69 char 25, error expected ']', code 0, url:http//lgedwards.smugmug.com. When I click on the save button it reads Line 219, char 1, error object expected, code 0

Hope this helps

Larry E

Andy

I'm clearing out your customization, it's all right here:


CSS

/* hides your name (including any 's) */
#userName {
        display: none;
}
/* hides the word home */
#userHome {
        display: none;
}
/* removed the 's */
.possess {
        display: none;
}

HEADER

<div align="center">
<img src="http://www.smugmug.com/photos/69024667-L.jpg" width="600" height="200">
</div>

FOOTER

<p align="center">
<a href="&#x6d;&#x61;&#105;&#108;&#116;&#x6f;&#58;&#x49;&#x6e;&#x66;&#111;&#x40;&#108;&#103;&#x65;&#x64;&#x77;&#x61;&#x72;&#100;&#115;&#x70;&#x68;&#x6f;&#x74;&#x6f;&#x67;&#x72;&#97;&#x70;&#x68;&#x79;&#46;&#x63;&#x6f;&#109;">&#x49;&#x6e;&#x66;&#111;&#x40;&#108;&#103;&#x65;&#x64;&#x77;&#x61;&#x72;&#100;&#115;&#x70;&#x68;&#x6f;&#x74;&#x6f;&#x67;&#x72;&#97;&#x70;&#x68;&#x79;&#46;&#x63;&#x6f;&#109;</a>
</p>

Andy

OK please try to edit your bio now

Larry E

Andy wrote:

OK please try to edit your bio now

Hi Andy,

The save button will not work. But the cancel button will. When I put the mouse pointer over the edit button it reads; javascript: toggle Div ('editBio','editBio Link','block');

Larry E

Andy

Larry E wrote:

Hi Andy,

The save button will not work. But the cancel button will. When I put the mouse pointer over the edit button it reads; javascript: toggle Div ('editBio','editBio Link','block');

Larry E

Something very strange then, we've removed any and all customization and there's still a problem. It must be local on your machine though, because the function is working for everyone else.

I'll ask around and see what might be able to be done.

Larry E

Andy wrote:

Something very strange then, we've removed any and all customization and there's still a problem. It must be local on your machine though, because the function is working for everyone else.

I'll ask around and see what might be able to be done.

Hey Andy,

The problem is on my end. Something is blocking my java I think. Will have to rebuilt. Will run my site from a remote location.

Thanks

Larry:cry

Larry E

Nearing the end of my rope
Hi again,

I have try it all. I have totally reformation reinstall XP Home with all of the updates, downloaded and install the latest copy of firefox, java, zonealarm, IE6, and all of the patches for everything I can think of.

Still on my site www.lgedwardsphotography.com I can not edit my bio. The box will change I can enter text, but when I try to save the save button will not work and there is no update. What I do get from the javascript console is error: submitBio is not defined. Source file: http://lgedwards.smugmug.com Line 1

I can upload, make new galleries, but the javascript just wont work....

Help

Larry E

Andy

Larry E wrote:

Hi again,

I have try it all. I have totally reformation reinstall XP Home with all of the updates, downloaded and install the latest copy of firefox, java, zonealarm, IE6, and all of the patches for everything I can think of.

Still on my site www.lgedwardsphotography.com I can not edit my bio. The box will change I can enter text, but when I try to save the save button will not work and there is no update. What I do get from the javascript console is error: submitBio is not defined. Source file: http://lgedwards.smugmug.com Line 1

I can upload, make new galleries, but the javascript just wont work....

Help

Larry E

Merging here, larry so that folks can see the history.

Larry E

Thanks

Andy wrote:

Merging here, larry so that folks can see the history.

To all the gang at Smugmug Support,

My problem is fixed, turn off prvaciy controls in zone alarm, clear cache in browser, turn prvaciy control back on in zonealarm.

A big thanks!!thumb

Larry E

Andy

Larry E wrote:

To all the gang at Smugmug Support,

My problem is fixed, turn off prvaciy controls in zone alarm, clear cache in browser, turn prvaciy control back on in zonealarm.

A big thanks!!thumb

Larry E