Keyword entering, page refresh problems

MacHeadCaseMacHeadCase Registered Users Posts: 51 Big grins
edited June 17, 2006 in SmugMug Support
Hi to all!

Lately I've noticed that there are two bugs in SmugMug for me. It worked extraordinarily well before. Not a huge concern just a bit annoying.

When I enter keywords to my uploaded photos, I have to click on Edit twice, even three times before the keywords get registered and show up. Sometimes I'll only get a partial list, clicking on Edit once or twice will finally fix this.

Also I get this error message when I either refresh a page or change webpages in my galleries:

smugmug_error_message.jpg

The browser I use is the latest Safari (Version 2.0.3 - 417.9.3) on Mac OS X 10.4.6. BTW, the web browser hasn't been updated since the problems started so me thinks this isn't related to the browser being updated and breaking up SmugMug's smooth browsing. I think this has started around the time the stats went belly up or maybe just before...

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 12, 2006
    Hi to all!

    Lately I've noticed that there are two bugs in SmugMug for me. It worked extraordinarily well before. Not a huge concern just a bit annoying.

    When I enter keywords to my uploaded photos, I have to click on Edit twice, even three times before the keywords get registered and show up. Sometimes I'll only get a partial list, clicking on Edit once or twice will finally fix this.

    Also I get this error message when I either refresh a page or change webpages in my galleries:

    smugmug_error_message.jpg

    The browser I use is the latest Safari (Version 2.0.3 - 417.9.3) on Mac OS X 10.4.6. BTW, the web browser hasn't been updated since the problems started so me thinks this isn't related to the browser being updated and breaking up SmugMug's smooth browsing. I think this has started around the time the stats went belly up or maybe just before...

    Have you turned SpeedDemon on?
  • MacHeadCaseMacHeadCase Registered Users Posts: 51 Big grins
    edited June 12, 2006
    No I don't have SpeedDemon... In fact I *cough* *cough* don't even know what SpeedDemon is. ne_nau.gif

    Looking it up now on Google... Just so I know. ;)

    Thanks for the speedy reply though, Andy!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 12, 2006
    No I don't have SpeedDemon... In fact I *cough* *cough* don't even know what SpeedDemon is. ne_nau.gif

    Looking it up now on Google... Just so I know. ;)

    Thanks for the speedy reply though, Andy!
    No it's a smugmug thing we announced a little while back - it's still in Beta.
  • MacHeadCaseMacHeadCase Registered Users Posts: 51 Big grins
    edited June 12, 2006
    Nope, don't have it, sorry.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited June 12, 2006
    I have found that if you click a different thumb and back to the one
    with added keywords they then show. This in SmugMug view. This
    quirk has been around quite awhile. No need edit twice.
    Al
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • MacHeadCaseMacHeadCase Registered Users Posts: 51 Big grins
    edited June 17, 2006
    Thank you for your reply Al. I will see if this problem reproduces itself in other view settings.
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