Me? Need to chill? ME? DON'T TELL ME TO CHILL, I AM PERFECTLY CHILL:fish :boid :soapbox :smack :argue :beatwax :grim
hehehehehehehehehe
PS - we really need more angry smileys...to direct towards Tivo.
Maybe my view is just skewed because it's been either law firms or government for me, and law firms have higher than average productivity (well...sorta...less efficient but more productive if you follow what I'm saying) because everybody is on a time crunch all of the time.
:soapbox
... (so she could travel despite the fact that the government seems to have lost her greencard after recalling it, 5 months ago, to fix a typo that they made) ...
It's only been 5 months! My wife's greencard has been in Texas for almost 8 months now for the same reason - to get a typo in her name corrected. And we are hoping to travel abroad in December. (and 45 days away from a change of address to really complicate the situation:uhoh)
I think the INS may be one of the worse gov't agencies. In Atlanta they are extremely rude, slightly less rude when I've accompanied her visits there.
Thats my point - I really don't see much difference in the "people" part of government and the private sector.
I have to agree on this one. Having dealt with a number of different
government agencies over the years, I find them similar in compared to
a cross section to the rest of corporate America. Some good and some
just as bad or worse.
Anybody worked with Dell Customer support recently?
Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
I have to agree on this one. Having dealt with a number of different
government agencies over the years, I find them similar in compared to
a cross section to the rest of corporate America. Some good and some
just as bad or worse.
Anybody worked with Dell Customer support recently?
you called dell support and actually talked to an american? consider yourself lucky.
It's not just Dell, although I think they may have been the first to outsource to INdia.....I had a run in with one (Lexar Customer service...both online and telephone) that could not underestand my american english...spoken or written......held up my replcement card by 3 days.....thaqt is how loong it took to get transfered to an american CSR in California......
you called dell support and actually talked to an american? consider yourself lucky.
No. I talked to someone I didn't understand in the slightest and who's
grasp of my problem was nill.
On the other hand, I do a lot with Network Appliance (big in the storage
biz) and have talked to folks all over the world and always had excellent
support.
I will often ask where the support person is when I do call but be assured
that I don't really care whether they are on the moon so long as the service
level is at what I believe I pay for.
Ian
Moderator Journeys/Sports/Big Picture :: Need some help with dgrin?
Comments
Kudos on the smooth segue back on topic!
Malte
Sometimes it's more fun to take the long road when making your point.:D
www.zxstudios.com
http://creativedragonstudios.smugmug.com
Me? Need to chill? ME? DON'T TELL ME TO CHILL, I AM PERFECTLY CHILL:fish :boid :soapbox :smack :argue :beatwax
hehehehehehehehehe
PS - we really need more angry smileys...to direct towards Tivo.
Maybe my view is just skewed because it's been either law firms or government for me, and law firms have higher than average productivity (well...sorta...less efficient but more productive if you follow what I'm saying) because everybody is on a time crunch all of the time.
Thats my point - I really don't see much difference in the "people" part of government and the private sector.
Another clarification - I work in "local" government so yes we and our local politicians are very responsive to the public and very service oriented.
Oh yeah - Tivo bites (needed to stay on topic)
"Tis better keep your mouth shut and be thought of as an idiot than to open your mouth and remove all doubt"
I think the INS may be one of the worse gov't agencies. In Atlanta they are extremely rude, slightly less rude when I've accompanied her visits there.
Oh yes, about TiVo!:nono:boid
I have to agree on this one. Having dealt with a number of different
government agencies over the years, I find them similar in compared to
a cross section to the rest of corporate America. Some good and some
just as bad or worse.
Anybody worked with Dell Customer support recently?
Tivo....wellll
No. I talked to someone I didn't understand in the slightest and who's
grasp of my problem was nill.
On the other hand, I do a lot with Network Appliance (big in the storage
biz) and have talked to folks all over the world and always had excellent
support.
I will often ask where the support person is when I do call but be assured
that I don't really care whether they are on the moon so long as the service
level is at what I believe I pay for.
Ian