Bunch of Images are Gone

Jose

Hi,

My first post here and I hate for it to be about a malfunction. A bunch of my images are gone. They seem to be the older ones. I haven't touched anything.

http://jsuro.smugmug.com/

Best,

Jose

KMCC

I just noticed the same thing on my site. My custom header is missing, many of the gallery thumbnails are missing, and many of the thumbnails within galleries are missing.

In their place are error messages indicating "Photo Not Found".

I too have changed nothing.

Andy

They are not gone, we assure you. We're sorry you are seeing this message. Our engineers are working on it right now, and we hope to have things back to normal really fast. Don't worry, your photos are safe, and we apologize for this inconvenience. Thanks in advance for your patience.

digitalpins

Again!!!!!! :bash.... so slow to load now!!!!! >:

Scala

Thanks, Andy, for letting us know.

The "photo not found" placeholder image is a bit on the ugly side (total crap). I guess you missed it recently when you did a facelift on most of the graphics... :

Jose

Andy wrote:

They are not gone, we assure you. We're sorry you are seeing this message. Our engineers are working on it right now, and we hope to have things back to normal really fast. Don't worry, your photos are safe, and we apologize for this inconvenience. Thanks in advance for your patience.

Thanks Andy, No big deal if you still have them .

Jose

Wireless

We had a switch die today that managed to take down a few racks of storage. It is our practice not to aggregate so much on one switch, but frankly we missed this one, and it looks like we had some partial outages for various photos on the site for about 30 minutes while we replaced the failed hardware (and rebalanced our infrastructure).

Sorry for the inconvenience.

bwg

Scala wrote:

Thanks, Andy, for letting us know.

The "photo not found" placeholder image is a bit on the ugly side (total crap). I guess you missed it recently when you did a facelift on most of the graphics... :

it wasn't missed, it must have just not gotten uploaded. i'll harass the appropriate party....or andy.

Andy

bigwebguy wrote:

it wasn't missed, it must have just not gotten uploaded. i'll harass the appropriate party....or andy.

Not me, look elsewhere! I did my part

And, I LOVE the image BTW.

KMCC

Wireless wrote:

We had a switch die today that managed to take down a few racks of storage. It is our practice not to aggregate so much on one switch, but frankly we missed this one, and it looks like we had some partial outages for various photos on the site for about 30 minutes while we replaced the failed hardware (and rebalanced our infrastructure).

Sorry for the inconvenience.

It actually was very little inconvenience. The track record that you guys have in being aware of, and immediately addressing, such issues is truly outstanding.

Thanks.

digitalpins

You guys are so fast to fix problems thanks alot smugmug