Firefox checkbox setting hides buttons

TJcajun

Hi all,
First post, with hopefully something of value. I couldn't find this in the forum but it may be there. Here's what my problem was, the solution, and a request.
Am viewing a gallery using Firefox (v1.5.0.4) and click on "multiple photos" to see them all in a table view. In the box above the images, the buttons ("Back", "Select All", "Unselect All", and "To Cart") are NOT visible.

Solution: Go to TOOLS on Firefox's menu bar, select Options. Select the "Content" tab and be sure this checkbox in UNCHECKED: "for the originating website only".

Can anyone reply and tell me the equivalent type of setting in Internet Explorer that might hide/show these buttons? I have a couple of clients that have this same problem, and I can't find a solution for them.

THANKS!
T.J. aka TJCajun in Louisiana
www.tjshuflin.smugmug.com

Andy

Thanks -- haven't seen this yet but appreciate the heads up!

TJcajun

Andy wrote:

Thanks -- haven't seen this yet but appreciate the heads up!

Andy, glad I could offer something. Any idea of the equivalent thing in Internet Explorer? I've got a couple of clients that can't use the "multiple photos" screen because of this. I've tried to find something similar and can't.

Thanks for any help you or anyone can offer.

T.J.

Andy

TJcajun wrote:

Andy, glad I could offer something. Any idea of the equivalent thing in Internet Explorer? I've got a couple of clients that can't use the "multiple photos" screen because of this. I've tried to find something similar and can't.

Thanks for any help you or anyone can offer.

T.J.

Do you mean, "buy multiple photos?"

TJcajun

Andy wrote:

Do you mean, "buy multiple photos?"

Yes. When viewing a gallery, and the user clicks on the "buy multiple photos", the user gets a table view of all the photos in that gallery. But as noted in my original post, the buttons in the "Batch Add" box above the photos are NOT visible if a certain "checkbox" in Firefox is checked.

I have seen the same thing on a user's computer that was running Internet Explorer (sorry, don't know version). I feel pretty certain there's a similar option in IE, but I don't know where to find it. It would have something to do with "loading images from originating site only" or something like that - much like what is in Firefox.

Hope my explanation and comments make sense. I'm quite new to Smugmug, so don't feel comfortable trying to explain things yet.

THANKS!
T.J.

Dna

1. Buttons visible in FF 1.5.0.4 and IE6.

2. Can't see 'Content' option on FF under tools ?!?
Is it an option that an extension has installed ??

Dna

colourbox

Content is a tab in the Preferences dialog box, not on the menu itself. It's a core part of Firefox preferences, not an extension. Haven't seen this option in IE.

TJcajun

Dna wrote:

1. Buttons visible in FF 1.5.0.4 and IE6.

2. Can't see 'Content' option on FF under tools ?!?
Is it an option that an extension has installed ??

Dna

Dna, thanks for helping. Please see Colourbox's reply, that reads
"Content is a tab in the Preferences dialog box, not on the menu itself. It's a core part of Firefox preferences, not an extension. Haven't seen this option in IE."

On my FF (v1.5.0.4), I click on TOOLS in the menu bar, then click on OPTIONS which is the last item at the bottom. Across the top of this Options window, there are buttons such as General ; Privacy ; Content ; Tabs ; Downloads ; Advanced. Clicking on the Content button opens a window that shows various checkboxes. There's one that says "Load Images", which I leave checked. If the one under that which reads "for the originating web site only" is UNCHECKED, then that is when the buttons on Smugmug's "buy multiple photos" page are not visible.

So, I've solved the problem for Firefox. But I have a customer using IE that has the same problem. I can't find a similar function (as Colourbox has noted in IE - THANKS COLOURBOX!) There is probably some type of security setting in IE that does something similar, but is called something different.

Again, thanks for the input. Hope this helps.
T.J.

Andy

TJcajun wrote:

So, I've solved the problem for Firefox. But I have a customer using IE that has the same problem.

Is this customer using IE6?

{JT}

Do they happen to have Norton Internet Security installed? I bet that is the problem.

Andy wrote:

Is this customer using IE6?

TJcajun

{JT} wrote:

Do they happen to have Norton Internet Security installed? I bet that is the problem.

JT (and Andy). I'm waiting to hear back from the customer. If it's of any value, I have Norton Internet Security on a system, and am using Firefox, I can change the setting mentioned in a prevous message, and can make the buttons go invisible. So it's not a Norton problem when using Firefox, it's the specific checkbox setting in FF.

Thanks for the help! I'll be in touch when I hear from the customer!
T.J.

{JT}

Yes, I am well aware about that specific setting in FF, I brought it up as a potential problem when we discussed moving some images to Amazon.

When I mentioned Norton Internet Security, I was referring to it's integration with IE. IE alone can't block images from a different server than the one you are on unless it has help from another application.

Here is how to edit the ad block portion of NIS:
http://www.casinomeister.com/norton.html

TJcajun wrote:

JT (and Andy). I'm waiting to hear back from the customer. If it's of any value, I have Norton Internet Security on a system, and am using Firefox, I can change the setting mentioned in a prevous message, and can make the buttons go invisible. So it's not a Norton problem when using Firefox, it's the specific checkbox setting in FF.

Thanks for the help! I'll be in touch when I hear from the customer!
T.J.

I Simonius

TJcajun wrote:

Hi all,
First post, with hopefully something of value. I couldn't find this in the forum but it may be there. Here's what my problem was, the solution, and a request.
Am viewing a gallery using Firefox (v1.5.0.4) and click on "multiple photos" to see them all in a table view. In the box above the images, the buttons ("Back", "Select All", "Unselect All", and "To Cart") are NOT visible.

Solution: Go to TOOLS on Firefox's menu bar, select Options. Select the "Content" tab and be sure this checkbox in UNCHECKED: "for the originating website only".

Can anyone reply and tell me the equivalent type of setting in Internet Explorer that might hide/show these buttons? I have a couple of clients that have this same problem, and I can't find a solution for them.

THANKS!
T.J. aka TJCajun in Louisiana
www.tjshuflin.smugmug.com

I also notice some buttons don't show in FF

Usually I guess where they re supposed to be an d if I click there they activate

Why they don't show I don't know

Andy

Simon King wrote:

I also notice some buttons don't show in FF

Usually I guess where they re supposed to be an d if I click there they activate

Why they don't show I don't know

Have you tried the preferences setting that was discussed above?

Dna

TJcajun wrote:

Dna, thanks for helping. Please see Colourbox's reply, that reads
"Content is a tab in the Preferences dialog box, not on the menu itself. It's a core part of Firefox preferences, not an extension. Haven't seen this option in IE."

On my FF (v1.5.0.4), I click on TOOLS in the menu bar, then click on OPTIONS which is the last item at the bottom. Across the top of this Options window, there are buttons such as General ; Privacy ; Content ; Tabs ; Downloads ; Advanced. Clicking on the Content button opens a window that shows various checkboxes. There's one that says "Load Images", which I leave checked. If the one under that which reads "for the originating web site only" is UNCHECKED, then that is when the buttons on Smugmug's "buy multiple photos" page are not visible.

So, I've solved the problem for Firefox. But I have a customer using IE that has the same problem. I can't find a similar function (as Colourbox has noted in IE - THANKS COLOURBOX!) There is probably some type of security setting in IE that does something similar, but is called something different.

Again, thanks for the input. Hope this helps.
T.J.

Just checked the FF install at work and it's default setting was unchecked. So I would assume that Nortons had checked it. They might have some hack to do the same to IE ...

Dna

I Simonius

Andy wrote:

Have you tried the preferences setting that was discussed above?

I have now - but it's not under 'TOOLS" it's under preferences on the Mac

Will have to wait to see if that's made the diference

OH hang on now Im confused - it WAS checked - now it's unchecked - but the advice is diffeent froim different posters....

..........YAY buttons now do show with it UNCHECKED

I Simonius

Dna wrote:

Just checked the FF install at work and it's default setting was unchecked. So I would assume that Nortons had checked it. They might have some hack to do the same to IE ...

Dna

I don't have notrons so its not that here - it was checked though

Andy

Simon King wrote:

I have now - but it's not under 'TOOLS" it's under preferences on the Mac

Will have to wait to see if that's made the diference

OH hang on now Im confused - it WAS checked - now it's unchecked - but the advice is diffeent froim different posters....

..........YAY buttons now do show with it UNCHECKED

it should be UNchecked - IOW, to ALLOW images from sites like amazonS3 while you are looking at www.smugmug.com